Director, International Payments

Job DescriptionWhat is the opportunity? In this role, you will manage all aspects of the International Payments portfolio and key payment-related strategic initiatives.  You will provide strategic direction for the International Payments portfolio, understand client needs, channel preferences, maximize client engagement, improve our competitive position and ensure strong risk management foundations.  You will have P&L accountability and ownership of pricing, features, fees, profitability and operational resiliency. This is a key “Win for Today” role in the Everyday Banking team that will help drive Personal Banking’s Empower 2030 goals of Providing Exceptional Value Propositions and Driving Scale and Efficiency – underpinned by prudent risk culture.  The role also collaborates with “Transform for Tomorrow” programs and key internal and external partners to position the business for the future and compete with traditional and non-traditional challengers. You will report to the Senior Director, Retail Payments & FX, and be a leader of a dynamic, collaborative, innovative and high-performing team.  You will be expected to contribute to team culture, consistent with the RBC Leadership Model. What will you do? Lead general management of the international payments product portfolio, including business performance, P&L management, end-to-end strategy development and execution, risk management, reporting, and forecastingDesign client-focused product strategies by deeply understanding client pain points, competitive landscapes, and market trends to define differentiated value propositions, drive sustainable growth and client satisfactionDrive cross-functional collaboration with Commercial Banking, Capital Markets, Enterprise Payments, Operations, Risk, and Technology partners to align on shared goals, optimize processes and enhance client experiencesTranslate strategic vision into actionable roadmaps, defining KPIs, MVPs, and iterative launch plans while ensuring profitability and risk mitigationDevelop financial business cases and analysis for product feature enhancementsFormulate strategic recommendations/positions and effectively collaborate with enterprise partners to successfully execute and implement product initiatives (go-to-market), while ensuring alignment with risk appetiteAct as advisor to partners and senior leadership on product enhancements and system changesResponsible for end-to-end risk management (reputational, regulatory, strategic, etc) and client remediation efforts, partnering with Legal, Compliance, Privacy and Risk partners to ensure adherence to Bank Act, Provincial Legislation, Privacy, OSFI, FCAC, and other regulatory requirementsResponsible for relationship management with external and internal partners, representing Retail Payments in strategic initiativesBenchmark RBC’s retail international payments performance to competitors using industry research and reportingMaintain awareness of economic trends, payments news releases and external competitor trends on a frequent basis to manage product impactWhat do you need to succeed? Must-have:Deep payments & domain expertise, including proven experience in international payments and working knowledge of end-to-end payment flowsStrategic mindset and problem-solving skills - ability to simplify complexity, identify a path forward and lead towards desired outcomesStrong analytical capabilities and financial acumenOperator’s mindset and execution capabilities – ability to anticipate and weigh downstream impacts associated with decisions. Ability to dive into the details when necessary while also able to elevate and consider big picture, aligning action to RBC’s broader goalsStorytelling capabilities – ability to impact and influence at RBC by making compelling presentations, telling stories with data, and elevating messages for executive audiencesDemonstrated leadership and interpersonal skills7+ years of related product management work experience with university degreeNice-to-have:3+ years of experience leading people and developing talentPrior experience in P&L managementPrior experience in Management ConsultingPrior experience in go-to-marketPrior experience managing strategic external relationshipsMBAWhat’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.Ability to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging workJob SkillsBusiness Case Design, Critical Thinking, Knowledge Organization, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Services, Product Testing, Results-Oriented, Waterfall ModelAdditional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:RegularPay Type:SalariedPosted Date:2026-01-12Application Deadline:2026-01-27Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.