Field Service Technician

We are seeking an experienced Field Service Technician to support automated recycling and recovery equipment across the Kelowna, Vernon, Kamloops, Merritt regions. This is a senior, field-based role suited for a mature, independent technician who thrives in a high-pressure environment and takes pride in delivering exceptional customer service. The role involves extensive travel, hands-on troubleshooting, and rapid response to minimize equipment downtime, while representing the company professionally at customer sites.Position Title: Field Service Technician Location: Kelowna, BC (Servicing Kelowna, Vernon, Kamloops, Merritt, ) Permanent PositionSchedule: Monday to Friday + One weekend on-call rotation per month (additional compensation)Shifts: 8:00 AM to 5:00 PM Wage: $38.86/H - $54.36/H (based on experience)A class 5 drivers license and proof of clean dirvers abstract is mandatory for this role Minimum 5 years of field service or industrial maintenance experience (senior-level requirement)An asset for this role: Post-secondary education in electronics, electromechanics, or a related technical field (or equivalent experience)You are legally permitted to work Fulltime in British ColumbiaAdvantagesCompetitive hourly wage ($38.86–$54.36/hour), dependent on experienceMonday–Friday schedule (8:00 AM–5:00 PM) with flexibilityOne weekend on-call rotation per month (additional compensation)Company vehicle, tools, uniform, phone, and computer providedMonthly expense reimbursementComprehensive benefits package, including extended health, pension, and additional vacationIn-depth onboarding and cross-training on automated systemsStrong safety-first culture with ongoing safety trainingOpportunity to contribute to environmentally focused, future-oriented operationsLong-term, stable role with autonomy and responsibilityCompany Perks & Benefits:10 paid holidays plus vacation and personal days starting in your first year, increasing with tenurePaid birthday off and enhanced family/social leaveComprehensive group benefits (medical, dental, life, LTD, travel), with 50% employer-paid premiums after 3 monthsPension & retirement savings with strong employer contributions (minimum 4%, up to 6%+ matching)Enhanced parental leave, including up to 8 weeks of salary top-up and continued benefits coverageEmployee Assistance Program for confidential mental health and family supportAnnual $500 wellness allowance (mental, physical, or financial health)Structured training and professional development support, including reimbursement for professional membershipsEmployee share purchase program with company match incentivesResponsibilitiesPerform preventive and corrective maintenance on automated recovery and recycling equipment at customer sitesDiagnose mechanical, electrical, and electronic faults to restore equipment functionality quickly and safelyRespond effectively to high-pressure downtime situations, prioritizing service calls to minimize operational impactConduct equipment testing, inspections, and system performance checksComplete service calls using a digital service management systemMaintain accurate service documentation and manage parts inventory in the service vehicleRepresent the company professionally while delivering a high level of customer serviceSupport continuous improvement initiatives and adhere to strict safety protocolsQualificationsMinimum 5 years of field service or industrial maintenance experience (senior-level requirement)Post-secondary education in electronics, electromechanics, or a related technical field (or equivalent experience)A class 5 drivers license and proof of clean dirvers abstract is mandatory for this role Strong working knowledge of mechanical, electrical, and electronic systemsExperience servicing automated or industrial equipment in customer-facing environmentsTrades certification is not required, but considered an assetComfortable traveling regularly between Kelowna, Vernon, Kamloops and MerritHighly organized, self-directed, reliable, and accountableExcellent customer service and communication skillsAbility to work independently and manage time effectively in a mobile roleStrong safety awareness and commitment to safe work practicesSummaryIf you have the skills/qualifications detailed above we would love to connect further.Send your updated resume directly to nadleen.prasad@randstad.caPlease ensure to state the job role in the email subject line.While all applications are appreciated, only qualified candidates already in the British Columbia area will be considered and contacted.For more opportunities with us, please visit the link belowhttps://www.randstad.ca/job-seeker/explore-sectorRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.