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Veterinary Reception, Client Care, Calgary Animal Referral
3 weeks ago
Veterinary Reception, Client Care
Location: Calgary, AB
Calgary Animal Referral & Emergency Centre is currently welcoming a Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
Create a warm and welcoming environment for our patients and pet parents
Ability to answer a multiline phone system and track and schedule appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Previous customer service or front desk experience in hospitality is an asset
No experience with animals, no problem, so long as you love pets
Must be flexible and available to work shift work (early as 6 am and late as 2 am), weekdays, weekends and holidays.
Previous veterinary experience or graduation from an accredited Veterinary Assistant program is preferred
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in
RRSP Employer 5 % Match Program – saving for your future just got easier
VCA Canada RRSP Student Loan - Ask us more
A caring culture of Wellness and Appreciation
Medical Library ; 2000+ journals, 600+ textbooks, research, and more at your fingertips
Competitive wages and health/dental benefits
Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
Annual uniform allowance
Exceptional career development: there is room to grow here
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
Extra perks like shopping discounts and cool wellness apps
Click "Apply Now"
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
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