Branch Manager

Hercules Cranes and Lifting Supplies is seeking an organized, resourceful, and hands-on Branch Manager to assist with day-to-day branch logistics, and customer service needs. This role is aimed at increasing operational agility and managing resources more efficiently during an evolving market and supply chain landscape. This is a critical support role designed to increase efficiency across the branch by streamlining order flow, coordinating inventory and supporting sales and service teams.We offer a comprehensive compensation and benefits package that includes:Competitive wages (Depending on experience)Health & Wellness IncentiveFull health and dental benefits (shared costs)RRSP matching program (after one year)Personal & Professional Development OpportunitiesFun & engaging work environmentFree parkingPrinciple ResponsibilitiesOversees activities directly related to production and services; schedule jobs and lead projects to ensure their successful completionPlans, directs and coordinates employees, preparing work schedules and assigning specific tasksWorks with employees to support the branch goals and control expenses to stay within operational budgetTrack and report the status of open work orders, repairs, quotes, and jobs to ensure all deadlines and requirements are metProvides continuous leadership, coaching, goal setting, and planningGenerate business through cold calls, site visits, and networkingMotivate employees and maintain a positive work environmentEnsure adequate staffing and scheduling to meet customer and company expectationsHold employees accountable for the quality of their workCommunicate and enforce the company’s safety and quality policies, including all ISO 9001 and COR safety requirementsDemonstrates a commitment to quality and safety by maintaining a clean, safe and organized departmentRequired knowledge and trainingA university/college degree preferably in Business Management or a related discipline, or a combination of a high school diploma and relevant work experiencePrevious management experience is requiredExcellent interpersonal skillsStrong computer skills including Microsoft Office programs (Outlook, Word, and Excel)Strong attention to detailMust hold a valid driver’s license and be insurableAbility to safely lift 50 lbs. from floor level to waist levelAbility to establish work priorities, meet deadlines, and follow proceduresAbility to handle multiple tasks in a timely and efficient mannerStrong communication skills, with the ability to interact professionally with customers and employeesProficiency with Microsoft Office Suite; experience with ERP/CRM software an assetAbility to work collaboratively with cross-functional teamsKnowledge of rigging, lifting, or industrial equipment preferred but not requiredLegally entitled to work in CanadaWhy Join Us?We’re committed to building a high-performance team that operates with purpose, agility, and integrity. This role offers a great opportunity for someone who enjoys a supportive role behind the scenes, contributing to the branch’s success through reliable and proactive work.The Hercules Group of Companies is a privately owned Canadian company, headquartered in Dartmouth, Nova Scotia. While Hercules Group of Companies has grown into a multitude of industrial sectors, Hercules Cranes and Lifting Supplies has been in operation since 1985. As Canada's largest and sole national rigging company, our core focus is to deliver top-tier securing, lifting, and rigging solutions that empower our customers to complete their tasks safely and efficiently. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.Additional Notes:Successful candidates must provide a driver’s abstract from the Department of Motor Vehicles, showing fewer than 6 demerit points in the past 3 years, and no criminal infractions or at-fault accidents (other than those already on file).Successful candidates will be required to pass a criminal background check as a condition of employment.We thank all applicants for their interest. Only candidates selected for an interview will be contacted.