Part-Time Sales Associate @Kiehl's Boutique

3 days ago


Calgary, Alberta, Canada Kiehl's Since 1851 Part time

Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's 

We have an exciting opportunity to join the Kiehl's family as a Kiehl's Skin Pro. This position is responsible for providing superior customer service and develop customer relationships that will result in repeat business.  

Why Kiehl's:   

  • Monthly sales bonus potential on top of hourly base wage 
    • Generous quarterly gratis allocation  
      • Clear career growth opportunities 

As a Kiehl's Skin Pro you will: 

  • Deliver Best- in-class experience to customers   
    • Identify clients' needs and goals and assist them in finding and selecting appropriate products.  
      • Be able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. 
        • Maintain client relations through follow-up calls and emails. 
          • Inform the clients regarding product prices and if there are any special offers available. 
            • Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling and cross-selling.  
              • Maintain the counter/store quality and merchandising: maintain appearance and cleanliness of the store, merchandising, ensure on shelf product availability. 
                • Regularly attend all scheduled shifts  

What do you need to succeed: 

  • Retail and/or cosmetic experience preferred 
    • Customer service experience   
      • Great communication skills 
        • Analytical skills 
          • Basic computer skills   
            • Must be willing to work flexible hours including nights, weekends and holidays
              • Must be 18 years or older 
                • Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis 
                  • English mandatory, second language an asset 


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