Director, Facility Operations

Date Posted: January 27th 2026Position Title: Director, Facility Operations-Southern DivisionLocation: Royal Avenue YMCA (620 Royal Avenue, New Westminster)Term: Permanent, Full TimeHours: 35 hours per weekStart Date: As soon as possibleSalary: $120,000- $135,000 annuallyReports To: Senior Vice President Asset and DevelopmentBenefits: Competitive vacation and paid sick time Free YMCA Gym Membership + Y@HomeGenerous employer-matched pension planEligibility for Extended Medical and Dental BenefitsTraining and Professional Development OpportunitiesExtensive Employee assistance program Reduced childcare rates and priority placement for YMCA StaffBe part of a charitable organization that positively impacts the community*Some benefits may vary based on employment termsNature & ScopeReporting to the Senior Vice President, Asset and Development, the Director, Facility Operations provides strategic leadership and direction for facility operations across multiple organizational sites—including health, fitness, and aquatics centres, as well as an overnight camp and shelter locations. This role oversees facility managers, leads budget planning and review, supports contractor relationships, and ensures effective preventative maintenance programs. The Director is responsible for ensuring all assets meet regulatory requirements and that safety standards and protocols are consistently upheld.Major Responsibilities- in this position, you will:Lead the annual operating plan (AOP) budget process for designated areas of the facilities management team, including reviewing budget procedures, supporting Facility Managers with budget development, and approving invoices related to facility operations and maintenance.Provide ongoing leadership to Facility Managers, offering operational, contractual, budgetary, and technical guidance to ensure consistent and effective management across all sites.Facilitate and attend required meetings with Facility Managers, contractors, organization and municipal partners, ensuring clear communication, accountability, and alignment with organizational objectives.Oversee and support contractors by maintaining strong relationships, reviewing performance, and ensuring contracted services meet operational standards and expectations.Lead the Facilities Servicing Contract for municipal partners, ensuring contract compliance, performance monitoring, and high‑quality service delivery.Collaborate and contribute to capital project planning and execution as required. Provide leadership for the Custodial Outsourcing Contract, guiding vendor performance, addressing service issues, and supporting continuous improvement in custodial operations.Review, support, and monitor facility preventative maintenance programs across organizational sites, ensuring reliability, asset longevity, and effective operational planning.Ensure all facility assets align with regulatory requirements and safety protocols, maintaining compliance with applicable legislation, codes, and internal safety standards.Provide guidance and oversight to facilities teams across diverse environments—including health, fitness, and aquatics centres, an overnight camp, and shelter locations—ensuring consistent practices in maintenance, safety, and daily operations.Qualification-you bring:Post‑secondary education in facilities management, engineering, building science, or a related field; an equivalent combination of education and professional experience will also be considered.Comprehensive understanding of electrical, mechanical, plumbing, fire protection, HVAC, and pool system design and operations, including applicable codes, standards, and regulatory requirements.Strong knowledge of building design, construction processes, and permitting requirements within multi‑site or complex facility environments.Exceptional communication, interpersonal, leadership, critical‑thinking, and problem‑solving skills, with the ability to work effectively with internal teams and external partners.Proven financial acumen, including experience with budgeting, forecasting, and financial management for multifaceted operations.Demonstrated experience leading senior Facility Managers in a complex operational environment—ideally including aquatics‑based facilities.Proficiency with digital building technologies, including computerized building automation systems, digital lighting controls, programmable fire alarm systems, and Computerized Maintenance Management Systems (CMMS).Strong computer skills and comfort working with technology‑based systems and tools to support facility operations and reporting.Successful candidate will be required to provide 2 satisfactory references Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date. About YMCA BC:By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John. As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health. We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at .Application Process-ready to make a difference?We invite you to apply today and find your WHY Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself/Talent/Career Centre) Application Deadline: Until filledPlease include any and all relevant certifications in your online application.You will receive an automated notification to confirm receipt of your application.If short-listed for a position: We will contact you to move forward to the next step.If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests. Note: Depending on the role, we may need to provide preference to internal applicants first. We treat each competition independently and encourage you to keep applying should your experience and qualification be a match for the role.Does this role sound like a great fit, but you don’t meet every requirement? At YMCA BC, we understand that qualifications and experiences vary. If this opportunity interests you, we encourage you to apply—even if your background doesn’t perfectly match every qualification.YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.