General Manager

6 days ago

Moncton, Canada Richelieu Hardware Full time

Position Overview: The Regional General Manager for the Maritimes is accountable for the overall performance of operations, sales, customer service, and profitability across all branches located in the Maritimes. Acting as a strategic, operational, and commercial leader, the incumbent ensures consistency in business practices, flawless execution of corporate plans, and robust talent development within the regional team.More specifically, your main tasks will be:Regional LeadershipOversee all branch managers within the region.Ensure local operations align with the corporate vision and objectives.Foster collaboration among branches to maximize regional synergies.Represent the region to senior leadership and advocate for territorial needs.Business Development & Sales GrowthDevelop and execute a regional growth plan in partnership with sales teams.Track key performance indicators (KPIs) for sales, margins, active customers, and satisfaction.Maintain and expand strategic business relationships with major clients.Identify new market opportunities and recommend opening additional service points when warranted.Operational ManagementSafeguard operational efficiency at every branch (logistics, inventory, service, facilities).Implement best practices and uphold quality, safety, and compliance standards.Manage operating budgets, control expenses, and optimize profitability.Human Resources & Corporate CultureCoach, motivate, and evaluate branch managers and regional teams.Take an active role in recruiting key talent for the region.Oversee employee training, succession planning, and retention.Promote a culture of engagement, high performance, and respect.Communication & ReportingProvide regular reports to executive management on regional results, challenges, and initiatives.Effectively relay corporate priorities to local teams.Serve as an ambassador for corporate culture, values, and projects.Requirements:Bachelor’s degree in operations management, Industrial Engineering, or related field (MBA considered an asset),7–10 years of relevant experience in a medium‑ to large‑size multi‑site organization,Solid knowledge of logistics and distribution issues, key metrics, cost control, and operational needs,Experience in distribution, B2B sales, or retail (asset),Bilingual (French and English), spoken and written.The Ideal Candidate Is…A strategic, inspirational leader with the ability to build and guide teams toward results.Gifted with excellent judgment and strong problem‑solving abilities.Known for a strong work ethic, positive attitude, and leading by example.Comfortable operating at both strategic and “hands‑on” operational levels.Highly knowledgeable about the Maritimes market.Skilled in business development.Capable of managing multi‑site complexity.Willing to travel regularly within the region.What we are offeringA balance between work and personal lifeA dynamic and inspiring environmentA competitive salary that is based on the market. A progressive salary driven by performance and managed by objectives results. An Employee Share Purchase Plan (ESPP). A group insurance plan to meet your personal needs.Competitively priced productsFree parkingAre you interested in this position? We invite you to visit our corporate website at in order to submit your application.

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