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Client Advisor
2 weeks ago
Job DescriptionWhat is the opportunity?As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.What will you do?Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductionsFocus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain businessContribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutionsProactively take ownership of resolving and preventing client banking problemsCultivate and maintain relationships with partners to work as one RBC teamManage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactionsWhat do you need to succeed?Must-haveGoal-oriented individual with a demonstrated passion for putting clients first.Drive and self-motivation, as well as excellent communication skills and emotional intelligenceDigital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)Personal flexibility to work flex hoursEagerness to learn and determination to succeedConfidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities CourseNice-to-haveTrack record in building rapport and maintaining client relationships within the financial, service or retail industryMutual Funds accreditationIs this job right for you? Check out our video and decide for yourselfWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableA world-class training program in financial servicesExcellent career development and access to a variety of job opportunities across business and geographiesLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamJob SkillsAdaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital LiteracyAdditional Job DetailsAddress:7452 MONTROSE RD:NIAGARA FALLSCity:Niagara FallsCountry:CanadaWork hours/week:24.5Employment Type:Part timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:RegularPay Type:SalariedPosted Date:2025-11-24Application Deadline:2025-12-05Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
