Customer Service Representative

1 week ago

Richmond, Canada Jukebox Full time

Customer Service RepresentativeRichmondAbout JukeboxJukebox is a global online printing company dedicated to delivering top-quality printing and exceptional customer service. Our teams in Vancouver and Toronto serve customers around the world with a positive, collaborative spirit. We’re looking for team members who are passionate, proactive, and excited to grow with us.What We're Looking ForPushing industry boundaries, Jukebox is a customer-first company offering beautifully crafted print products with unbeatable service. We are looking for an experienced Customer Service Representative to join our Vancouver team. The ideal candidate needs to be a skillful communicator and problem solver with vast knowledge of the print industry.What You'll DoAssisting customers via phone, email, and online chatLiaising with customers and our in-house teams to ensure customer satisfactionEnsuring order, product, and service inquiries are adequately attended toRemaining up to date with Jukebox's products and servicesFront-of-house reception duty—as needed.What We're Looking ForExcellent verbal and written communicationSuperb organizational skillsGreat attention to detailSelf-motivationDetermination to complete tasksWhat You NeedCustomer Support: 3 years (call center, hospitality, retail, or similar positions)Print/Graphic Communications: 1 yearBonusWorking knowledge of Adobe Creative Suite programs (InDesign, Illustrator, Photoshop)Bachelor's DegreeWork Schedule:The Customer Service Representative position is full time and working hours are Monday-Friday from 10AM-6PM.Company BenefitsCompany eventsDental careExtended health carePaid time offVision careJukebox is an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, or any other characteristic protected by law.

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