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Hospital Manager, Birchmount Animal Hospital
2 weeks ago
JOB DESCRIPTION Veterinary Hospital ManagerLocation: Scarborough, ONBirchmount Animal Hospital has an excellent opportunity for an experienced veterinary client service professional to join our leadership team as our Hospital Manager.Under the guidance of the Regional Director and in partnership with the Medical Director, the Hospital Manager performs a wide range of administrative activities related to the practice. The successful candidate will be passionate about providing leadership and development to a multifaceted team that delivers high-quality veterinary services to our patients and pet owners. The role will require strong organizational, administrative and people skills to meet hospital deadlines and related goals.Skills and Qualifications:Minimum 2-3years experience supervising up to 30 staff members in multi-faced roles; delegate, motivate and coordinatePrevious customer service and financial budget management experience.Administrative skills: scheduling staff, document control, filing, various reporting and coordinating office services (equipment/supplies/forms/procedures)Leadership skills: fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client serviceExceptional interpersonal skills; develop a respectful team-building atmosphere with your colleagues, while providing compassionate and professional relations with your pet parents and communityMust be able to handle multiple tasks and deal with an environment of changing priorities and manage positive change - processes, people and growthResponsibilities:Positively represent the hospital and VCA Canada in the professional community and to our clientsDirect and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operationsOversee the hiring, reviewing, disciplining and terminating of professional staff, and with the approval of the Regional Management team.P&L management & monthly review in collaboration with the Hospital Medical Director & Regional Management teamPositively represent the hospital and VCA in the professional community and to the general publicWhat VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of you can thrive inRRSP 5% Employer Group Match ProgramExceptional career development: there is room to grow hereAccess to amazing mini-coursesMembership and duesWellness days, sick days, and vacation timeEmployee assistance programContinuing education benefits; paid to learnOpportunities to give back to your community through VCA initiativesE-tools to assist with meditation, better sleep, exercise, and focusVirtual health care (telemedicine) offers quick access to quality careGenerous personal pet care discountsAnd extra perks like shopping discounts and cool wellness appsLearn more "why VCA Canada" with this link here: VCA Canada Birchmount Animal Hospital
