Enterprise Architecture Analyst

The trusted advisor who brings people together The Enterprise Architecture team enables Coveo to operate as a nimble, well-connected organization. We help the company make smarter technology decisions, improve the cost-effectiveness of our cloud application ecosystem, and evolve our corporate architecture to support scalable growth. As part of this team, you’ll act as a bridge between business and technology. Your role: bring clarity, structure, and collaboration across systems and teams so every connection, between people, data, and tools, advances a unified vision. As an Enterprise Architecture Analyst, you will: Review new software requests: assess business requirements, identify opportunities to use existing tools, and evaluate whether proposed solutions fit into our broader technology ecosystem. Support integration oversight: review integration requests, monitor alignment with security and privacy expectations, and help ensure integrations maintain seamless connectivity and data integrity across systems. Map the enterprise architecture: produce clear, accurate diagrams and documentation of systems, integrations, and data flows to give teams visibility into how everything connects. Run and facilitate discovery workshops: work with system owners and business partners to understand processes, uncover pain points, and identify improvement opportunities; collect and synthesize insights to support clear, well-informed decision-making. Conduct tech-stack assessments: analyze the existing technology landscape to identify gaps, overlaps, and modernization opportunities; summarize findings and recommend ways to simplify and better align the stack with business needs. Contribute to continuous improvement: leverage your analytical mindset and curiosity to refine architecture practices, improve governance processes, and help the team scale effectively. Here is what will qualify you for the role: 5+ years experience as a Business Analyst working with enterprise systems such as Salesforce and Workday for example.  Strong communication and interpersonal skills, you can break down complex ideas for non-technical audiences and bring alignment across teams with different priorities. Proven ability to connect dots across systems and processes with a solid understanding of cloud-based SaaS environments and how enterprise systems interact with integrations and data flows. Creativity in simplifying complexity and visualizing how systems, data, and processes interconnect. What will make you stand out: Hands-on experience with supporting platforms like Jira Service Management and Torii, including driving process improvements or managing integrations. Proven track record of influencing cross-functional teams and driving alignment on complex initiatives. Demonstrated ability to quickly understand new systems, identify gaps or inefficiencies, and propose actionable improvements. A strong sense of ownership, adaptability, and confidence navigating evolving priorities and ambiguous problem spaces. Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to hear from you Join the Coveolife We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. See more + Absolutely This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion. If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. In-person This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being. Hybrid Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment. Remote We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.