Business Analyst
1 week ago
Must Haves:
- 3+ years' relevant experience preferably in retail or regulated industries (banking, telecom, health care, public sector)
- 3+ years' experience in writing use cases and business requirements documents, user stories, and acceptance criteria
- 3+ years' experience developing processes flows using BPMN 2.0 Standards
Description
Job Responsibilities
- Develop and maintain key stakeholder relationships
- Model and assess current processes through facilitation of brainstorming workshops with stakeholders, as well as analysis of existing documentation
- Critically evaluate information gathered from multiple sources to understand stakeholder needs and build a full picture
- Facilitate discussions to identify target operating models and document the conceptual target state and its processes, addressing current state gaps, needs, and pain points
- Gather requirements and document detailed business requirements, use cases and user stories
- Elicit, document, validate and prioritize functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders
- Apply expert elicitation techniques to probe, challenge, and understand business needs
- Collaborate with cross-functional stakeholders to develop a case for change, taking into consideration people, processes, and technology
- Influence and provide advice to business and IT stakeholders based on a view of the full cross-functional picture
- Support or participate as needed in developing high-level rough order of magnitude cost estimates for project execution
- Conduct presentations regarding assessment findings/recommendations, project status and current issues
- Ensure project delivered on time, on budget and within quality targets
- Support implementation teams through execution phases to clarify and address gaps in business requirements while maintaining a customer focus
Required Skills/Experience:
- 3 6 years of relevant experience preferably in retail or regulated industries (banking, telecom, health care, public sector).
- Experience in digital transformation initiatives with delivery operating in Waterfall (SDLC) and Agile methodologies (Scrum, Kanban, XP)
- Experience in writing use cases and business requirements documents, user stories, and acceptance criteria
- Experience developing processes flows using BPMN 2.0 Standards
- Experience with business capabilities mapping
- Customer focused and collaborative
- Strong facilitation skills and writing skills
- Strong stakeholder relationship management skills
- Ability to multi-task and work on multiple projects simultaneously in a fast-paced environment
- Ability to work through ambiguity
- Ability to work independently
- Intermediate to advanced knowledge of MS Office, Jira, and Confluence
- Possess a strong desire to innovate with a willingness to understand concepts and get involved at the base level
Desireable Skills/Experience:
- Experience in Consulting or a professional services environment is preferred
- Good understanding of ERP architecture / retail capability model is preferred
- Qualifications in Lean / Six Sigma designation is an asset
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