Business Analyst

1 week ago


on canada ca Cleo Consulting Full time
Assignment: RQ00287 - Business Analyst - Intermediate Requisition: RQ00287 Job Title: Business Analyst - Intermediate Client: Ontario Cannabis Retail Corporation Start Date: 2025-05-05 End Date: 2026-01-23 Department: Strategy and Transformation Office Location: 4100 Yonge Street, North York ON Business Days: 190.00 Location: Hybrid 3 days a week onsite Public Sector Experience: Not required

Must Haves:

  • 3+ years' relevant experience preferably in retail or regulated industries (banking, telecom, health care, public sector)
  • 3+ years' experience in writing use cases and business requirements documents, user stories, and acceptance criteria
  • 3+ years' experience developing processes flows using BPMN 2.0 Standards

Description

Job Responsibilities

  • Develop and maintain key stakeholder relationships
  • Model and assess current processes through facilitation of brainstorming workshops with stakeholders, as well as analysis of existing documentation
  • Critically evaluate information gathered from multiple sources to understand stakeholder needs and build a full picture
  • Facilitate discussions to identify target operating models and document the conceptual target state and its processes, addressing current state gaps, needs, and pain points
  • Gather requirements and document detailed business requirements, use cases and user stories
  • Elicit, document, validate and prioritize functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders
  • Apply expert elicitation techniques to probe, challenge, and understand business needs
  • Collaborate with cross-functional stakeholders to develop a case for change, taking into consideration people, processes, and technology
  • Influence and provide advice to business and IT stakeholders based on a view of the full cross-functional picture
  • Support or participate as needed in developing high-level rough order of magnitude cost estimates for project execution
  • Conduct presentations regarding assessment findings/recommendations, project status and current issues
  • Ensure project delivered on time, on budget and within quality targets
  • Support implementation teams through execution phases to clarify and address gaps in business requirements while maintaining a customer focus

Required Skills/Experience:

  • 3 6 years of relevant experience preferably in retail or regulated industries (banking, telecom, health care, public sector).
  • Experience in digital transformation initiatives with delivery operating in Waterfall (SDLC) and Agile methodologies (Scrum, Kanban, XP)
  • Experience in writing use cases and business requirements documents, user stories, and acceptance criteria
  • Experience developing processes flows using BPMN 2.0 Standards
  • Experience with business capabilities mapping
  • Customer focused and collaborative
  • Strong facilitation skills and writing skills
  • Strong stakeholder relationship management skills
  • Ability to multi-task and work on multiple projects simultaneously in a fast-paced environment
  • Ability to work through ambiguity
  • Ability to work independently
  • Intermediate to advanced knowledge of MS Office, Jira, and Confluence
  • Possess a strong desire to innovate with a willingness to understand concepts and get involved at the base level

Desireable Skills/Experience:

  • Experience in Consulting or a professional services environment is preferred
  • Good understanding of ERP architecture / retail capability model is preferred
  • Qualifications in Lean / Six Sigma designation is an asset


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