Senior Officer

Senior Officer - Strategic Initiative, College of Dentistry Primary Purpose: The Senior Officer, Strategic Initiatives & Program leads the development, coordination, and execution of new strategic priorities within the College of Dentistry. This includes new academic programs, continuing dental education expansion, clinic-efficiency projects, procurement modernization, and other major initiatives. The role moves initiatives from concept to implementation, stabilizes early operations, and transitions them to appropriate operational units with full documentation and reporting. This position enhances college-wide efficiency and supports the Dean in advancing the College’s strategic agenda. Nature of Work: This is a high-responsibility professional role requiring independence, advanced judgment, and the ability to manage multiple complex projects. The Senior Officer collaborates with the Dean’s Office, Associate Deans, Academic Directors, Finance & Administration, Academic Affairs, Clinic Operations, faculty, staff, University governance offices, and external partners. The work requires exceptional writing skills, strong project-management abilities, and the capacity to integrate complex academic, operational, and clinical information. Typical Duties or Accountabilities: Strategic Initiative Leadership Lead and coordinate new initiatives across the College, including academic program development, CE programming, clinic modernization, and operational improvements Develop project charters, timelines, risk assessments, budgets, KPIs, and implementation plans Ensure initiatives align with the College’s strategic and operational priorities Academic Program Development Lead the writing and preparation of new academic program proposals (undergraduate, graduate, CE) Prepare documentation for approval through College, APC, CGPS/UCQ, PCIP/PEC, and Senate Develop enrollment models, resource frameworks, curriculum structures, and operational plans Coordinate consultations with Academic Directors, faculty, staff, regulators, and external partners Implementation & Early Operations Oversee implementation of new programs, workflows, systems, and strategic initiatives Coordinate interdisciplinary teams across academic, administrative, clinical, and financial areas Develop SOPs, operational frameworks, documentation, and training materials Manage early operations to ensure stability and readiness before hand-off Transition to Permanent Operations Transfer completed initiatives to Academic Affairs, Clinic Operations, CE office, Procurement, or other units with full documentation Provide training, operational guidance, and support during the transition period Ensure continuity and long-term sustainability of initiatives Reporting & Evaluation Prepare progress updates, impact assessments, dashboards, post-implementation reports, and strategic briefs for the Dean Track KPIs, deliverables, risks, timelines, and resource needs Recommend improvements and future steps Process Improvement & Efficiency Lead projects to optimize clinic workflows, administrative processes, procurement, and resource utilization Conduct process mapping, gap analysis, and workflow redesign Implement improvements based on evidence-based and best-practice methods Stakeholder Engagement Serve as central liaison for strategic initiatives across the College Work closely with Associate Deans, Academic Directors, faculty, staff, clinic leadership, and university partners Facilitate meetings, consultations, communication, and alignment across all project teams Other Duties Support College-wide strategic planning and implementation Assist the Dean with urgent or high-priority projects requiring swift action Undertake additional responsibilities as assigned to support the success of the College’s strategic portfolio Education: Bachelor’s degree required (business, public administration, education, health administration, or related) Master’s degree or advanced project-management training (PMP, PROSCI, Lean) is an asset Experience: 3-5 years of experience in project management, strategic initiatives, program development, or operations Experience preparing academic program proposals and navigating university approval processes Experience in health-professional education or clinical environments is an asset Demonstrated success implementing new initiatives, programs, workflows, or systems Skills: Outstanding writing skills for complex proposals, reports, and strategic documents Strong project-management and organizational abilities Ability to lead by influence Advanced analytical, planning, and problem-solving skills Strong communication and stakeholder-engagement abilities High professionalism, discretion, and adaptability Proficiency with office software and project-management tools.