Manager, Operations

Key Responsibilities Manage daily order processing, ensuring accuracy, efficiency, and timely fulfillment.Manage all aspects of North American logistics, including transportation and outbound fulfillment.Partner with Inventory and Procurement teams to balance inventory across locations.Streamline routing and carrier selection to minimize freight costs and improve delivery timelines.Develop and maintain strong relationships with transportation providers, 3PLs, and warehouse partners.Ensure compliance with all applicable logistics and safety regulationsCoordinate closely with customer service, production, and procurement teams to align inventory movement and order fulfillment with business needs.Monitor and report on KPIs such as on-time delivery, freight costs, inventory turns, and order accuracy.Lead cross-functional process improvement projects and implement best practices to improve operational efficiency.Support budgeting and forecasting for logistics and supply chain functions.Maintain accurate shipping, receiving, and inventory records for audit and compliance purposes.Qualifications5+ years of experience in logistics or supply chain operations, preferably in a mid-sized or fast-paced company environment.Strong understanding of North American freight operations and transportation regulations.Experience managing daily order processing and coordinating between departments for fulfillment.Proficiency with logistics platforms (e.g., TMS/WMS) and ERP systems (e.g., NAV, SAP, or similar).Proficiency with MS Office Suite.Effective communicator with strong leadership and team-building skills.Highly organized and detail-oriented with a proactive, problem-solving mindset.Preferred SkillsExperience with cross-border logistics (U.S./Canada/Mexico).Familiarity with Lean or continuous improvement principles.Knowledge of small parcel, LTL, and full truckload shipping environments.Peak is an equal opportunity employer. We respect the dignity and worth of every individual in the workplace and value the importance of diversity, fairness, and trust. We offer a dynamic work environment and a competitive compensation package. Our goal is to attract, develop, and engage employees with exceptional ability and diverse backgrounds.We look forward to receiving your application. Thanks for your interest. Only shortlisted candidates will be contacted.Pay: From $80,000.00 per year depending on experienceWorking at PEAKThe Peak Group of Companies is a leader in home improvement, supplying a vast array of innovative products throughout Canada and the US. Peak is a highly valued, strategic partner of Home Depot. Our unique business platform perfectly aligns with Home Depot’s do-it-yourself and professional customer, and our best in class products are offered throughout Home Depot’s massive retail network.The greatest strength of Peak is our vibrant and passionate people. Peak is a place where innovation is encouraged, talent and teamwork are celebrated, and results and success are rewarded. Join Us Today With our exponential growth, there are numerous opportunities across our Corporate and Distribution Centre teams.Explore our various positions to find one that best fits your goals. Please also join our Talent Community to keep updated for future openingsWorking at PEAK We care about you and your loved onesGreat benefits and perksCompetitive salariesComprehensive group benefits plansEngagement eventsWellness program We care about your growth and developmentMaterial Handling Equipment certificationSupervisor skills trainingOn-the-job coaching and mentoringEducation assistance Professional development Career growth opportunities We care about your successWe are a remarkable and collaborative team who wants you to succeedWe are an Award-winning company; we celebrate and share our successesWe are highly admired in the home improvement industry; we encourage innovation and creativityYour commitment will not go unnoticed; we reward hard work and initiative