Automotive Service Technician

Here’s what you’ll deliver: Project a positive attitude for the benefit of our customers and our junior employees.Retrieve repair orders from dispatch on a timely basis.Obtain parts from the Parts Department as required.Use repair order punch clock appropriately, (. punch onto specific line when starting task, and punch off when task is complete).Address all customer concerns using the Three C’s method – Complaint, Cause, Correction.Examine all vehicles to determine if additional safety or service work is required.Prepare a complete report on the back of the repair order.Estimate flat rate times for each recommendation. Use supplied flat-rate manuals and the Employer policies as a guide.Obtain parts prices and note availability for each recommendation.Perform all work as outlined on the front of the repair order and as authorized on the back, with efficiency and accuracy, and in accordance with company and factory standards.Order all parts when authorization is received, unless specifically told otherwise. Indicate on the RO that you have done so.Save and tag parts if the job is under warranty or insurance, or if requested by the customer.Road-test vehicles after service any time a wheel is removed, or any time a repair that might affect drivability is performed (. tune-up, valve adjustment, brake work, suspension work, rattle/noise repair, . Straight oil changes or transmission fluid changes are excluded.Ensure that all work performed is thorough, accurate, and completed in a timely fashion.Work effectively without supervision.Supervise work of all apprentice technicians or students; report immediately any deficiencies to the Service Manager.Attend factory-sponsored training classes as scheduled by management.Attend dealer-specified training courses as scheduled by management.Keep abreast of all factory technical bulletins.Learn and understand all current and emerging technologies as they apply to automobile service.Maintain a high degree of concentration to prevent “comebacks”.Ensure that customer cars are kept as clean or cleaner than when they arrived, both inside and out.Keep the shop area neat and clean at all times.Other duties as required by management.What you need to succeed:Grade 12 diploma or GED.Automotive Service Technician, fully licensed (310S or higher).Proven knowledge and experience with automotive mechanical operations preferred.Must be team oriented with a positive attitude.Work well under pressure in a fast-paced environment.Must be reliable and able to work productively with minimal supervision.Ability to read and comprehend instructions and information.Possess a valid Class ‘G’ Ontario driver's license and clean drivers able, reliable, courteous.Works well in a fast paced environment.Demonstrate willingness to learn and succeed.Must be team oriented, reliable and hardworking with a positive attitude.Excellent diagnostic and electrical skills.What’s in it for you?Excellent management support and guidanceOpportunities through our Internal career mobility programAccess to health, dental and vision insuranceTool and Boot AllowanceCompetitive Production BonusDisability, critical illness and life insurance for the unexpectedOur Employee Assistance Plan (EAP) for you and your family's wellnessDiscount on vehicles, service and parts for you and your familyDiscounts to retailers and service providers across the countryFree and engaging employee eventsDid we mention we love giving back to our communities?Job Type: Full Time - PermanentCompensation (expected flat hourly rate): $36.25 - $37.50 per hour under our skilled trades flat-rate (piece work) compensation plan.Expected annual earnings: $80,000 - 110,000 per year, based on historical earnings at this location and typical productivity; actual earnings vary based on individual output and service department repair order volumes.Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy. Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted. #LI-MM1#SP