Network and Server Specialist

Requisition ID: 45280Company: Vancouver Public Library is a place where learning, joy, community, and recreation (see also: fun) come together. This is where we introduce people to the books and information that could change their lives and where everyone is truly welcome.  We are the third largest public library system in Canada, with more than 800 staff members offering services at 21 locations across the city. We lend over 5 million items per year to our community, including books, streaming content, musical instruments, and more. Nearly 200,000 people attend our programs and events to learn, be inspired, and connect with others around important ideas.  We are looking for positive people with excellent customer service skills, who can confidently and respectfully deliver library services to our incredibly diverse communities.  We are constantly evolving to meet the changing needs of the public; being adaptable and open to learning will help you as you start your career with VPL.  Does this sound like you?  This innovative, inclusive, and rewarding workplace could be the next step in your career journey, so reach out to us today. Worksite:  Information Technology Services Job Summary: Reporting to the Manager Networks and Data Centre, the Network and Server Specialist is a technical infrastructure expert who performs complex technical and analytic work with a focus on Cybersecurity relating to the VPL servers, data network and associated infrastructure. The position provisions, configures, installs, supports, monitors, maintains and decommissions Linux and Microsoft OS servers to support complex systems across infrastructure and ensuring that systems supporting the full range of applications used by Library staff and public meet capacity, performance, security, high availability, business continuity and disaster recovery needs.  The position requires broad knowledge of the infrastructure including physical and virtual servers, along with storage arrays, switches, consoles, UPS’, power management in server racks.  A high level of organization and judgement is required to organize, prioritize and plan work in order to deliver new assignment efficiently and while participating in maintenance, troubleshooting and remediating problems and issues in a complex infrastructure where outages or errors can have a significant operational impact on staff and the public. Work is performed under supervision, with considerable independent judgement and action exercised in the analytical and technical aspects of the work. The more complex work or issues are carried out under the guidance of the Manager or Senior Network Specialist. This position has specific Cybersecurity duties and responsibilities, including planning, implementing, administering, maintaining, monitoring, and documenting IT security controls for all digital assets and processes. This position may provide guidance and instruction to more junior members of the Network and Server Team. This position has access to highly sensitive and business critical data from all Library departments, and carries out network and server support for the PCI Zone. This position has specific Cybersecurity duties, including:Implements Cybersecurity technologies to secure and protect services delivered to Library patrons and staff, supporting cost savings, financial responsibility and legal compliance.Monitors firewall logs, intrusion detection logs and other data collected by Library systems, which entails a detailed review of all pertinent traffic and transactions on any given system or network within the Library.Plan, implement, administer, maintain and monitor IT security controls for all digital assets and processes (network, hypervisor, endpoint, server, application, etc), including but not limited to:Vulnerability assessment, validation and remediationFirewalls, routing and switching equipmentIntrusion Detection/Prevention SystemsAnti-malware protection and management Remote Access Systems and VPNIdentity and Access Management Systems and DirectoriesSecurity incident management and responseData Loss PreventionEndpoint security (laptops, workstations, mobile devices)Network Security (Wired & Wireless)Application SecurityOperating system hardeningManaged file transferLogging and monitoring systems (SIEM) Network segmentation System forensicsMulti-factor authenticationMobile device managementUser and system administrationProvides tactical technical advice and consultation to Library project teams and provides assistance with the adoption of Cybersecurity technologyRemains current with developments in Cybersecurity and recommends new approaches and application of new technology which will assist the Library to meet its business objectivesDelivers educational security awareness framework for Library staff, both business and technical, including multi-channel approaches.  Takes a lead role in the technical response to cybersecurity incidents, including direction of other team members involved in the response Job Requirements:Education/Qualifications/Experience:A post-secondary degree, preferably at the Bachelor’s level, in Computer Science, Engineering, or related field, or equivalent training and experience related to the work.Considerable related data centre technician experience in a mid-sized environment, or an equivalent combination of training and experience.IT security certification is an asset.Networking certification in the technologies being supported is an asset.Microsoft certification is an asset.Data centre management certification is an asset.VM Ware certification is an asset. Knowledge, Skills & Abilities:Considerable knowledge of current cybersecurity standards & technologies.Considerable knowledge of industry standard best practices in installing, configuring, supporting and securing IT systemsConsiderable knowledge of systems infrastructure components including: compute, data storage, data protection, networking.Considerable knowledge of virtualization tools and techniques (VMWare, Hypervisor)Considerable knowledge of Linux operating systemsConsiderable knowledge of Microsoft operating systemsConsiderable knowledge or MS Active Directory, Exchange, Teams. MS-SQLConsiderable knowledge of mail servicesConsiderable knowledge server and storage monitoring and reporting tools.Considerable knowledge of backup solutions including managing backups for disaster recovery, business continuity and compliance purposesConsiderable knowledge of system integration between business applications and across technical platformsGood to excellent understanding and experience with compute, storage (e.g. SAN, Netapp), network (e.g. Network Protocol, Firewall, Load Balancers, and system interconnectivity), Security, High Availability, and Disaster Recovery concepts.Certification in specific technologies a plus.Sound knowledge of network and communications hardware such as network routers, switches, firewalls, load balancers and wireless/Wi-Fi technologies.Thorough knowledge of system integration between business applications across technical platforms.Thorough knowledge of the characteristics, capabilities, and integration of networking protocols, computer hardware and operating systems.Proven ability to analyze and resolve hardware and software problems in a timely and accurate manner.Ability to investigate and resolve complex hardware and software problems, consulting with other technical staff and external consultant as required.Ability to perform feasibility studies on business process and technologies.Ability to make recommendations on business process and technology roadmaps.Ability to work on multiple initiatives simultaneously in a fast-paced environment with constantly changing priorities.Ability to establish and maintain effective working relationships with internal and external contacts and team members to provide advice, information, and assistance.Ability to evaluate and make recommendations on proposed hardware and software acquisitionsAbility to work with both technical and non-technical staff.Ability to understand features and limitations of data centre enterprise infrastructure systems on premise, off-premise, and in the cloud.Excellent oral and written communication skills.Thorough working knowledge of office productivity toolsDemonstrated ability to prepare reports in clear and non-technical language.Demonstrated ability to use hardware support tools for maintaining and installing equipmentDemonstrated ability to lift 25kg for equipment moves and installations.Affiliation: CUPE 391 Employment Type: Temporary Full-Time - 2-year term with the possibility of extension or curtailmentSalary: $49.65 to $58.66 per hour Work Schedule: Monday - Friday: 8:30am - 5:00pmNote: Work schedules may change with reasonable notice Closing date: Monday, February 2nd, 2026 at 11:59pm Only shortlisted candidates will be contacted. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act. Representing the community we serve is a priority at VPL. We are always seeking ways to support equity, diversity and inclusion in our work, and we encourage applicants from diverse backgrounds and identities to apply. Should you require an accommodation during the selection process, please provide details to the hiring committee if you are shortlisted.   As part of a City of Reconciliation, we seek to reflect and celebrate Indigenous cultures, language and history, particularly those of the Musqueam, Squamish and Tsleil-Waututh people. While the Library thanks you in advance, only those candidates being considered will be contacted.  Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve.  We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities.  Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee. Applicants must be prepared to work at any location in the VPL system.  As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.