C73 - Peer Support Worker ( Casual)

Title: C73 Peer SupportWorker (Grid 21)Number of Positions: 1Competition Number: C73Location: The NestPosition Status: CasualReports to: Program ManagerCompensation: $27.92 - $29.60Job Summary:The Peer Support Worker provides supportive mentorship during the recovery and capacity-building of residents and alumni at Phoenix Society by engaging in their physical and mental health needs, as well as being a bridge between residents and other staff members. The Peer Support Worker has lived experience of substance use and/or mental illness and its treatment. Responsibilities:Works as a member of an interdisciplinary team to provide peer-based support and guidance to service recipients, including individual support peer support and facilitating peer-based recovery groups Supports service recipients using motivational and supportive self-disclosure including the sharing of personal recovery experiencesSupports skill building, goal attainment, empowerment and recovery through peer mentorshipProvides emotional support.Observes clients and their environments, and reports unsafe conditions and behavioural, physical, and/or cognitive changes to supervisorIdentifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information.Accompanies clients on outings such as appointments, shopping, and leisure activitiesProvide practical supports including site orientation, sharing and distribution of resource materials, assisting with the completion of forms and letters, and receiving/documenting complaints and ideas for improved service deliveryProvides input to case planning and goal settingMeet operational needs a required, including the safety of the building and occupantsCompletes and maintains related records and documentation such as statistics, progress reports, and daily logsPractice and encourage respects, trust, empathy, and integrity in interactions with residentsDevelops and maintains positive and respectful relationships with co-workers and the multidisciplinary teamPerforms other related duties as required or assignedQualifications:High School diploma or equivalent combination of education, training and experience such as a certificate in Community Social Services. Approximately 1 year of experience, including lived experience, in recovery, recovery in substance use or co-occurring substance use, and/or mental health issuesExperience leading or participating in community groupsExperience providing one-on-one support in a relevant settingSatisfactory completion of a criminal records check with vulnerable sector screening is required including working with children.Satisfactory completion of Tuberculosis Screening form is requiredSatisfactory completion of Employee Immunization Record form is required along with COVID19 immunization recordsFirst aid certification with CPR is requiredSkills & Knowledge:Strong interpersonal skills and ability to communicate effectively in writing and verbally in EnglishStrong critical thinking, decision-making, and problem-solving skills Ability to perceive situational or other stressors that elevate risk and act proactively in responseAbility to engage and involve adults in support and learning activitiesDemonstrated commitment to the social sector with a passion for the organization’s mission is essentialCompetencies:Approach to WorkDemonstrates initiative, flexibility, adaptability and resourcefulnessActively seeks and incorporates feedback to inform continuous self-improvementSets goals, creates and implements action plans, monitors progress, and evaluates results Adeptly manages competing tasks and uses time efficiently and effectivelyJob Knowledge & Quality of WorkHigh-degree of relevant and current job knowledge and skillConsistently produces accurate, thorough, high-quality work in a timely mannerBuilds and promotes a culture of health and safety in the workplaceImplements and enforces best practices in health and safety within the workplaceJudgement & Decision-MakingModels independent thinking and creativity Demonstrates effective problem-solving skillsMakes clear, consistent, transparent and timely decisions after contemplating various available courses of actionExercises sound judgment in the best interests of the organizationCommunication & Interpersonal SkillsExpresses themselves clearly and professionally both verbally and in writingDisplays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situationsHas a manner, style and presence that makes a positive impressionListens to and considers others’ viewsPersonal LeadershipModels the organization’s core values of social justice, teamwork, social innovation, and strength-based practicesFosters enthusiasm, energy and commitmentTakes responsibility for personal actions, performance and healthIs reliable and accountable; shows up on time ready to workTeamwork & CollaborationEffectively works with their colleagues to ensure organizational successChampions positive working relationships with staff and external stakeholdersSupports an environment of openness, and champions teamwork and communication across programsLeverages the expertise and experience of others for organizational successSalary for this role is between $27.92 - $29.60 per hour.Closing Details:Closing DateInternal applications will be accepted until November 20, 2025, 04:00 pm“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.External applicants will be reviewed after internal applicants have been reviewed and interviewed.All qualified applicants are welcome to apply. Those shortlisted will be contacted.