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Posting Details Job Details Description As a Senior Software Developer on the platform team, you will be responsible for designing, implementing, and maintaining our Observability infrastructure - which includes system health and performance monitoring, log collection and analytics, tracing, metrics and dashboards in a distributed software environment. You will work closely with development teams to ensure the platform is reliable, scalable, and efficient. You will act as an Observability evangelist and your expertise will drive our platform and system management transformation strategy. Responsibilities Learn and Adapt: Ability to handle new technologies, languages, and frameworks while collaborating across all of JSI Design: Implement and guide the observability of software components Monitoring and Troubleshooting: Implement monitoring, logging, tracing and alerting solutions to ensure the health and performance of software. Diagnose and resolve issues with a mindset to keeping the system up and responsive for end users. Collaboration: Work closely with development teams to understand requirements to improve the observability of their code. Participate in code reviews, design discussions, and knowledge-sharing sessions. Documentation: Create and maintain documentation for infrastructure, processes, and procedures. Provide training and support to team members as needed. Qualifications 8+ years of software engineering experience, with exposure to the entire stack of development (backend, APIs, UI). 3+ years working with C# Education: Software Engineering, Computer Science degree or equivalent Experience with DevOps, CI/CD, Git, GitHub/Jenkins Exposure to Docker, Kubernetes, Rancher, Prometheus, Grafana, and Loki Must be eligible for up to a Top Secret Security Clearance. Preferred Qualifications Experience with Checkmk Experience with Ruby Experience maintaining APIs and tooling relying on those APIs Experience with Infrastructure as code (Puppet, Chef, Ansible) and/or immutable infrastructure Experience with Linux, Windows, Virtualization Experience in Agile. Experience as a Scrum Master or similar role a big plus. Ability to share, mentor, give and receive code review feedback openly, honestly, and fairly. Problem solving/troubleshooting mindset, customer oriented and results focused. Strong written and verbal communication.
