Manager - Defence Services

Job DescriptionREF: 007The Portfolio Manager is responsible for the day-to-day operational management and end to end delivery ownership of an assigned portfolio of contracts, projects, and client engagements, acting as the primary management point of contact for assigned clients from project kick-off through close-out.This is an operational and execution-focused management role, operating within established organizational strategies, governance frameworks, and delegated authorities. The Portfolio Manager may act as Project Manager for assigned contracts and may conduct billable tasks as required, within defined capacity limits.Provide direct line management of assigned employees, individual contractors, and sub-contractorsConduct probationary and ongoing performance reviews in accordance with company processesMonitor absences and workload; approve timecards, corrections, and travel requests within delegated authorityCoordinate onboarding preparation and execution; monitor hire start datesProvide coaching, feedback, and operational guidance to team membersEnsure mandatory training is completed and support ongoing development of assigned staff to sustain delivery capacity.Act as Project Manager for assigned contracts, including delivery oversight, contract management, and budget forecastingProvide operational coverage and support to the Head of LOB (Line of Business), SimDOSS contract Senior Project Manager, and LPS contract Senior Account Manager as requiredEnsure end-to end delivery ownership for assigned contracts, including initiation, execution, monitoring, and close-out.Coordinate operational activities across projectsManage assigned operational and delivery risks; escalate issues as requiredEnsure execution aligns with contractual obligations, schedules, and internal standardsConduct billable tasks as required, within defined capacity limitsOwn the operational client relationship for assigned contracts, acting as the primary management point of contact for clientsSupport client Technical Authority engagement for content awareness, new task discussions, and contract extensionsMaintain effective working relationships to support delivery continuity and issue resolutionReview, verify, and approve Contract and Task Authorizations within delegated authorityMonitor financial performance for assigned contracts and support Finance and LOB leadership with pursuing ageing invoices and resolving variancesSupport quotation development and contract extensionsCollate monthly operational and contractual reports, ensuring compliance with contract requirementsProvide inputs to senior management reviews and other reporting products as requestedSupport proposal activities, including GO / NO-GO inputs and recruitment liaisonSet up and manage Opportunities in accordance with established processesCoordinate proposal development and packaging; act as executional Technical Lead for delivery and resourcing inputs in liaison with other ADGA teamsSupport Growth and Business Development activities when requestedCoordinate recruiting and resourcing activities for projects and contractsSupport Defence Services resourcing plotsCoordinate security clearance, Controlled Goods registration, and visit clearance requestsMaintain effective information and knowledge management practices across the portfolioQualificationsPost-secondary education in business, management, or a related field, or equivalent experienceDemonstrated experience in project and contract management within a services or delivery environmentExperience providing supervision or operational leadership to employees and or contractorsAbility to manage people, contracts, and operational delivery within defined authoritiesWorking knowledge of project and contract management best practicesAbility to coordinate operational activities across multiple projects or client environmentsEffective communication and stakeholder coordination skillsAdditional InformationMust be able to obtain and maintain a Government Secret Level ClearanceHybrid (onsite and remote) *Our recruitment systems include artificial intelligence–enabled tools; however, AI is not used to screen, evaluate, or make decisions about applicants for this role.*Unless otherwise stated, all job postings reflect a current vacancy at the time of publication.Work-Life Balance  We strongly support a healthy and productive work-life balance. This starts with a flexible approach to work, and policies designed to support employees through their day-to-day routines and major life events. For example, we offer a Maternity/Parental Top-Up (up to 52 weeks) and a Reservist Leave Top-Up (up to 180 days). Belong@ADGA  ADGA continuously strives to integrate advanced Diversity, Equity & Inclusion (DEI) approaches and practices into our work culture. Our employee-based DEI Committee explores activities and invites discussions that foster an environment where all employees feel valued, respected, and heard.Compensation  Above and beyond our commitment to offer a competitive base salary, ADGA has a company-wide profit-sharing plan for all full-time and part-time employees.Comprehensive Benefits and Total Rewards  We offer a comprehensive benefit program, providing employees with the choice between base or enhanced plans. Depending on the plan, ADGA pays for Health & Dental, a Health Spending Account, Short-Term Disability, an Employee Assistance Program, and a Telemedicine service. Also offered: discounts on gym memberships, 5,000+ perks through Perkoplis, a Deferred Profit Sharing Plan, and access to a wide range of other employee-centric services and savings programs.