Process Engineering Manager

Description :We are seeking a highly skilled and experienced Process Engineering Manager to lead and manage cross-functional end-to-end delivery of process and automation improvement initiatives. This role involves planning, executing, and overseeing projects of moderate to high complexity, ensuring alignment with business and enterprise strategies. The successful candidate will collaborate with stakeholders, including business and technology partners, to support project benefits and implement changes to business processes. Additionally, the role includes educating and creating awareness of process improvement methodologies across the organization.

Key Responsibilities

• Contribute to the strategic direction of the business by developing and implementing process and operational efficiencies.• Utilize advanced analytics and process modeling to solve complex process problems and drive improvements.• Identify and evaluate use cases for automation and agentic AI to enhance operational efficiency and scalability.• Provide expert advice to business leaders and lead the team in executing quality improvement recommendations.• Deliver data-driven recommendations to forecast and achieve financial and customer benefits.• Manage relationships across various business lines and ensure alignment with enterprise goals.• Adhere to enterprise frameworks and methodologies for process improvement and transformation.• Ensure compliance with internal and external requirements, including financial controls and regulatory guidelines.• Conduct research projects and deliver presentations to management and broader audiences.• Monitor service and productivity levels, implementing continuous process and performance improvements.• Maintain a culture of risk management and control, supported by effective processes.

Qualifications

• Undergraduate degree or relevant professional certifications (e.g., Black Belt).• 7+ years of relevant experience in process improvement.• Advanced knowledge of software applications and tools required for process improvement tasks.• Strong analytical skills and the ability to solve complex process problems.• Excellent communication skills, with the ability to influence and gain alignment across senior stakeholders.• Proven ability to work autonomously and guide others within the area of expertise.

Why Join

Us?• Be part of a team that values innovation, quality, and teamwork.• Opportunity to lead and mentor others, contributing to the development of skills and capabilities within the team.• Work in a positive and equitable environment that supports a diverse workforce.• Act as a brand ambassador for the organization, both internally and externally. If you are ready to take on a challenging and rewarding role, apply now to join our team as a Process Engineering Manager.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.

As an organization, we keep growing – and so will you. Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information:We’re delighted that you’re considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview.

We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from youLanguage Requirement (Quebec only):Sans Objet