Assistant Manager

Overview Looking to accelerate your career? Fountain Tire Medicine Hat, AB is looking for a highly motivated leader to join the team as an Assistant Manager As part of that growth and commitment to excellence, we are searching for experienced career-minded Automotive and Tire Management Professionals to join our teamAt Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Managers are leaders and builders who thrive on innovation, building a business and providing outstanding customer service. We are looking for career-minded leaders who are forward thinking and dedicated to the continued growth of Fountain Tire.What do we offer?At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:Competitive compensation: $60-65,000 per year plus bonusComprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matchingThe chance to learn and grow with Fountain Tire’s DRIVE program which offers a unique opportunity to help pave your way to potential store ownershipRecognition and incentives for your contribution to the organizationPolicies and programs that support a balanced lifestyleDiscounts for you and your family on tires, parts and services at all Fountain Tire locations As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business. Other duties will include:A focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experienceRecommending vehicle service, providing service quotes, and receiving customer authorization for work to be performedSharing product knowledge and technical expertise to provide excellent customer service on the front counter Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarksAssisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experienceSupervise and motivate associates to ensure maximum productivityEnsure all safety policies and procedures are implementedAssist in inventory management through documentation processes and annual inventory countsAssist in identifying and following up on outstanding accounts receivable/credit clientsEnsure store associates have completed all assigned training; providing feedback and reinforcement as requiredAttentively handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutionsWhat does it take to get on track?Completion of high school diploma or GED and a post-secondary diploma, degree, or certification is preferredAt least 3 years of experience in the automotive industryPrevious experience as an assistant manager, service writer or service manager is an assetProven leadership ability and previous people management experience (recruitment/discipline) is an asset. Strong computer skillsAbility to set goals and achieve resultsAbility to maintain a valid driver’s license and satisfactory driver's abstractEffective communication skills with the ability to develop and maintain positive and effective relationships with customers and teamOrganizational and time management skills in order to prioritize competing demands At Fountain Tire, you’d have a great place to work Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today