Night Operations Assistant Store Manager

With a career at The Home Depot, you can be yourself and also be part of something bigger.Night Operations Assistant Store Managers (ASMs) are responsible for supervision of Back End Operations (e.g., Receiving, RTV and Freight). Night Ops ASMs are responsible in conjunction with the Fulfillment Team ASM for ensuring that their stores are "Grand Opening Day Ready" each day. They accomplish this goal through ensuring proper merchandising and optimizing the efficiency of all operational areas. Night Ops ASMs play a crucial role in driving safety standards and compliance throughout the store. In addition, they work with the Store Manager and other ASMs to improve overall store profitability, solve problems and train and develop Associates. In order to be successful, they must have strong planning, problem solving and leadership skills. They must also be capable of leading associates and working with the Store Manager and other ASMs to accomplish goals.Position Responsibilities:Recruiting, interviewing applicants and making recommendations to the store manager about hiring for open positionsMaking recommendations to the store manager about terminations, promotions, demotions, new associates' rate of pay and associates' performance based pay increasesCommunicating store and home depot objectives to associatesCoaching, training and developing associates by providing both informal (e.g., on-floor coaching) and formal (e.g., written evaluation) job performance-based feedbackCommunicating clear career paths for associates taking appropriate actions to minimize turnover in all process areasManaging to ensure operational excellence in all Back End areasManaging to ensure Associate staffing schedule meets the demands of the truck scheduleManaging to ensure that merchandise is received appropriately (i.e., only carton count on dock) and efficiently and safely delivered to the sales floorEnsure that the store is "Grand Opening Day Ready" each day (i.e., shelves are 100% in stock, receiving is clear of freight and trash, displays are correct, aisles are clean, neat and shoppable) by walking with the Fulfillment Team ASM in the mornings and the closing ASM in the evening for proper hand offSurveying area at the beginning of the shift to develop a plan of action that prioritizes tasks to be completed and continually updating this plan of action dependant upon the demands of the shiftEnsuring that receiving and Freight Teams work together and run smoothly in order to make the store "Grand Opening Day Ready" each dayManaging Receiving and Freight efficiency through observation, report analysis, identifying trends, defining problems and developing appropriate responsesTaking appropriate actions to minimize shrinkLead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on Process Team AssociatesAssess associates training needs as it relates to all aspects of sales and customer service (e.g., product, process knowledge and customer service skills) and implement plans for improvementKnowledge of all Home Depot programs and services including ability to communicate these programs and services to customers and associates (e.g., Credit, SF&I, ESPs, Pro Sales and Tool Rental)Knowledge of and ability to train sales and inventory reports as they relate to Key Performance Indicators for assigned departments and storeMaking certain that all daily inspections are completedFollowing up on all safety audit, accident reporting and investigation issuesManaging to ensure all Associates are properly trained and following procedures for shipping, storing, managing and disposing of hazardous materialsEnsuring driver safety and DOT complianceTaking an active role in the execution of safety awareness programsDeveloping and communicating store standards for Receiving and Freight team activities to AssociatesDeveloping strategy with Store Manager and other ASMs in order to drive store sales and profitabilityLeading Associates, and working with peers and Store Manager to anticipate and solve problems and plan for upcoming events, seasonal changes etc.Verifying deposits, markdowns, deliveries, time slips refunds, etc.Following standard operating procedures to open and close the store when scheduledResponding to emergency situations appropriatelyOther related duties as assigned by the Store ManagerExperience/Knowledge Required:Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 – Valued Associate, Well Positioned)Minimum 2 years of management experienceExcellent customer service skillsGood communication skillsComputer experience is a mustStrong analytical and problem solving skillsStrong problem solving skillsTeam playerStrong work ethic, sense of responsibility and attention to detail and confidentialityThe pay range for this position is between $60,000.00 - $70,000.00 In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.