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Senior Manager, Internal Communications, Deloitte Global Growth

2 days ago


Toronto, Canada Deloitte Full time

Job Type: DTTL - Secondment Work Model: Remote Reference code: 131771   Primary Location: Toronto, ON  All Available Locations: Toronto, ON; Calgary, AB; Ottawa, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future.

And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. Have many careers in one Firm. Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

Learn from deep subject matter experts through mentoring and on the job coaching--What will your typical day look like? As Communications Senior Manager you serve as a leader on the Global Internal Communications team, helping to shape and execute innovative internal communications strategies that drive engagement and awareness across Deloitte Global Growth and across the network. Leveraging your expertise in communications strategy development, project management, editorial oversight, and stakeholder engagement, you’ll advise senior leaders, mentor colleagues, and deliver impactful deliverables that help build pride in our people and loyalty in our clients. You’ll collaborate across business areas, industries and geographies, building effective virtual relationships and delivering value to senior leaders and your team.

Illustrative duties and responsibilities: Serve as a communications advisor by developing communications strategies for Global Growth Leaders and specific communications plans to drive key priority areas and help advise/execute those strategies, as needed (including development and/or refinement of communications deliverables)Serve as a mentor and advisor to communications colleagues within BMCP and across other Global Growth pillars by helping connect the dots across areas and providing communications, stakeholder engagement, and change management expertiseConduct communications assessments and develop actionable recommendationsHelp deliver executive communications assessment/labs for Global Growth pillar leaders to surface strategic messaging, audiences, and preferred channels of communication Help advise and drive BMCP community communications strategy and activities including management/ongoing planning and coordination of BMCP internal communications and communitiesSupport internal communications efforts as needed including drafting/editing content and coordinating internal campaign elements (e.g., posting on internal social media platform, Viva Engage)Drive the Global Communications member firm / global business ambassador programProvide editorial guidance and proofreading support for key publications and leadership communicationsAdvise Office of the Global Chief Growth Officer (OGCGO), talent advisors, and the Global Growth People Council on communications and engagement strategies including key talent lifecycle activities and People Council initiativesAct as the Global Growth liaison with Global Growth Knowledge Services and oversee content updates for specific Global Growth intranet pages and advise OGCGO team on other updatesResearch internal communications trends externally and determine feasibility and viability for DeloitteLead change management and continuous process improvement as needed over timeServe as key Internal Communications leader, supporting the Internal Communications Director with team management responsibilities as neededBuild effective relationships across BMCP and Global Growth, Deloitte Global, and member firms, as appropriateSupport special projects, as needed   About the team Global Growth creates an opportunity for you to build a new perspective and see both Deloitte and our priority clients through a global lens. While collaborating with some of our most experienced leaders and talent across the organization, your voice will influence Deloitte’s strategic direction, growth, brand, and impact in the market. Your network will rapidly expand, and you will create meaningful connections and relationships globally. You will build deep institutional knowledge and gain an understanding of clients’ heart-of-business issues, and Deloitte’s offerings and solutions.

Global Growth’s diverse, inclusive, and flexible culture is an opportunity for you to become a role model for agile working Enough about us, let’s talk about you Ability to shape and execute communications strategies focused on internal audiences, leveraging multiple vehicles to achieve resultsExperience with internal communications campaigns with demonstrable results in building engagement and driving awareness across a variety of audience groups and channels Strategic thinker with excellent project management and organizational skills, and the ability to work under pressure and deliver against challenging deadlines and multiple priorities in a fast-paced environmentSuperior writing and editorial skills (in English) and a familiarity with the Global Language and Style guide,Strong verbal communication skillsGreat team player, with the ability to carry forward projects from beginning to end Capable of building effective virtual working relationships with internal stakeholders in a matrixed organization across multiple business areas, industries, and geographies Experience in large corporate settings and/or professional services a plus Experience influencing and working with senior leaders to advise on their communications approachesAbility to define appropriate communications performance indicators, report on success measures, and evaluate metrics to enhance/improve communications activities and strategiesDemonstrated initiative, resourcefulness, follow-through, detail-orientation, and problem-solving skillsSound judgement and a demonstrated experience dealing with global issues and sensitivitiesFlexibility and ability to thrive in a fast-paced environment, while possessing a high level of comfort with ambiguityDemonstrated project management experienceAdvanced skills working with Microsoft Office applications Experience using Generative AI in communications capacity a plus Other Requirements  Strong relationship and stakeholder management skillsStrong intercultural skills, including the ability to work and engage in a virtual environment across culturesFlexible and collaborative self-starter with a strong work ethic who can work with a virtual teamStrong collaboration skills; team-oriented with ability to work on multiple projects at once Education and Experience  Bachelor’s Degree (Master’s degree preferred); minimum eight years’ experience in communications, marketing, journalism, and/or media relations/PR. Previous experience in professional services and a global environment preferred. Total RewardsThe salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people.

We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization.

On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure. Our promise to our people: Deloitte is where potential comes to life. Be yourself, and more. We are a group of talented people who want to learn, gain experience, and develop skills.

Wherever you are in your career, we want you to advance. You shape how we make impact. Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here.

We provide flexible working options to support you and how you can contribute. Be the leader you want to be Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader. Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. The next step is yours At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada.

This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative. We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca  for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis). When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent  recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings.

We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.