Shipping Coordinator Burnaby, BC

Description Job Title: Shipping CoordinatorCompany: ARC Document SolutionsLocation: Burnaby, BCEmployment Type: Full-time, PermanentHourly Wage: $23 - $24 based on experienceWork Schedule: On site, M-F (8:30 to 5:00)Reports to: Operations MangerARC Document Solutions () is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, and 1,300 dedicated employees, we serve more than 60,000 customers, including some of the world's most renowned brands.ABOUT THE ROLEWe are seeking a reliable, detail-oriented, and enthusiastic Shipping Coordinator to join our team in Burnaby, BC. This entry-level position is ideal for someone who is computer-savvy, organized, and able to handle a mix of administrative tasks and light-moderate physical work. You will primarily focus on scheduling local courier deliveries and providing hands-on assistance to the main dispatcher, while also helping prepare (kit) print materials for shipment. This role offers great learning opportunities in logistics and supply chain coordination in a fast-paced environment.KEY RESPONSIBILITIESCourier Scheduling & CoordinationSchedule and assign local delivery couriers based on daily orders, routes, priorities, and time-sensitive requirementsCommunicate with couriers via phone, email, or dispatch software to confirm pickups, provide instructions, and resolve any immediate issuesMonitor delivery progress, track statuses in real-time, and update internal systems or customers as neededSupport/Backup to Main DispatcherAssist the primary dispatcher with day-to-day tasks, including data entry, updating logs, handling overflow communications, and troubleshooting delivery-related inquiriesHelp prioritize and organize incoming requests to ensure smooth workflow and on-time performancePerform any additional support duties as required by the dispatcher or logistics team Kitting & Preparation of Print MaterialsAssist in kitting print materials: assemble, package, label, and organize orders to ensure they are ready for delivery (., collating documents, binding, inserting into envelopes/boxes)Verify order accuracy against pick lists or client specifications before final packingMaintain a clean and organized kitting/prep areaGeneral DutiesUse computer systems and software for order tracking, scheduling, reporting, and communication (., Microsoft Office, Google Workspace, or logistics/dispatch tools)Maintain accurate records of schedules, deliveries, and kitted ordersContribute to team efforts in meeting daily targets and improving processesREQUIRED QUALIFICATIONS & SKILLSHigh school diploma or equivalent (post-secondary education in logistics, supply chain, business, or a related field is an asset but not required)Strong computer skills – proficient with Microsoft Office (especially Excel and Outlook), email, and basic data entry; quick learner for new software/toolsExcellent organizational and time-management abilities with strong attention to detailGood communication skills (verbal and written) for coordinating with couriers, team members, and occasionally clientsAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyPhysically capable of occasional lifting up to 60 lbs. and standing/moving for parts of the shiftReliable, punctual, and team-oriented attitudeValid driver's license is an asset (though not required for this role)Previous experience in logistics, warehousing, customer service, dispatch, or print/production is a plus, but we welcome motivated beginners with the right mindsetWHAT WE OFFERHands-on training Opportunities for growth and training within the logistics departmentExtended Group Health Benefits after 3 monthsFree on-site parking/Public Transit accessibleIf you are proactive, dependable, and excited to start your career in logistics, while contributing to both coordination and hands-on preparation tasks, we encourage you to apply.