Reception, Oshawa Animal Hospital

2 weeks ago

Oshawa, Canada VCA Canada Full time

JOB DESCRIPTION ReceptionLocation: Oshawa, OntarioEmployment Type: Full TimeBenefits eligible: YesOshawa Animal Hospital is currently welcoming a customer service-focused Reception, Client Care to join our team. This full-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated Create a warm and welcoming environment for our patient and pet parentsAssisting veterinary staff with various tasks and treatments when requiredAbility to answer a multiline phone system and track and book appointments effectivelyPlacing outbound calls to pet parents for follow-up and future appointment bookingsRespond and manage email correspondence; clients, referring veterinarians & internal office messagesAdmitting and discharging pet patientsInvoicing/billing; creating estimates, obtaining pet owner confirmation and processing paymentsScheduling appointmentsExcellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environmentStrong organizational skillsGeneral housekeeping duties; cleanliness of reception area, pet holding areas and common areasWillingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatmentsWhat VCA Canada OffersRRSP Employer 5 % Match Program – saving for your future just got easier VCA Canada RRSP Student Loan - Ask us moreA caring culture of Wellness and Appreciation Competitive wages and health/dental benefits Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process) Annual uniform allowance Exceptional career development: there is room to grow here Referral Bonus Rewards Opportunities to give back to your community through VCA initiatives Generous personal pet care discounts Extra perks like shopping discounts and cool wellness apps Click

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