Business systems analyst

1 week ago

MontréalEst, Canada American Iron and Metal Full time

Job DescriptionThe Business Systems Analyst (BSA) acts as a link between business needs and technological solutions. He or she analyzes processes, defines functional requirements, and supports the implementation, maintenance, and continuous improvement of the company's business systems.Responsibilities:Requirements Analysis: Gather, document, and validate business and technical requirements. Translate these requirements into functional and non-functional specifications aligned with company objectives.Process Optimization: Analyze existing processes, design improved solutions, and recommend optimizations based on data, feedback, and operational efficiency.Documentation and Testing: Produce and maintain key documentation (requirements, process flows, use cases, test scenarios). Participate in User Acceptance Testing (UAT) and ensure the quality of deliverables.Solution Design and Evolution: Collaborate with IT teams and business units to design scalable solutions. Oversee system updates, maintenance, and the system lifecycle.Stakeholder Collaboration: Facilitate workshops and ensure communication between users, IT, and external vendors.Change Management and Training: Contribute to change readiness, knowledge transfer, and user training.Data and Integration: Support data mapping and validation, ensuring consistency and quality across platforms.Support: Provide Level 3 support for complex issues and act as the point of contact with vendors for Level 4 support.QualificationsCollaboration and requirements management tools: Confluence, Azure DevOpsModeling and diagramming: VisioDocumentation: Microsoft Office Suite (Word, Excel, PowerPoint), SharePointSupport and request management: IvantiMethodologies: Agile, Scrum, WaterfallHCM/HRIS: Dayforce, Workday or SuccessFactors (Asset)ERP: D365 or Odoo (Great asset)Data tools: Basic knowledge of SQL and reporting/BI tools, Power BI (Asset)Bilingual: French - EnglishAdditional InformationWhat we offerA competitive annual salary, vacation time, benefits, and an RRSP matching programAIM's annual tuition reimbursement program of up to $8,500 per eligible dependentThe tools and support you need to succeed in your career and professional developmentA dynamic and rewarding work environment that's also a lot of fun

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