Service Designer
6 days ago
Service Designer Back to All Jobs [social_share] Our client requires two (2) designers to collaborate with cross-functional teams to drive service innovation and digital transformation initiatives. Responsibilities include conducting user research, developing service blueprints, and designing prototypes to improve service efficiency and user experience. These roles also involve integrating human-centered design principles into program reviews and managing change strategies for new service delivery models. Work is remote. Edmonton, Alberta (Remote within Canada) Responsibilities Duties Include: Apply human-centered design methodologies to program review and digital transformation projects. Conduct user and behavioral research, usability testing, and concept validation to inform service improvements. Develop service blueprints, journey maps, process maps, and prototypes to enhance end-to-end service experiences. Analyze multi-channel user and employee experiences to identify gaps, opportunities, and actionable solutions. Facilitate co-design workshops and collaborate with stakeholders to implement new processes, policies, and change management strategies. Deliver strategy documents, performance measurement plans, and integration roadmaps for service innovation initiatives Mandatory Requirements 2 years’ experience with service design research and outputs. 2 years’ experience working within a cross-functional product team in an Agile environment 2 years’ experience working within digital transformation initiatives for provincial public sector clients Desirable Requirements 2 years’ experience planning, conducting, and analyzing findings from, creating representations of and reporting on qualitative field research. 3 years’ experience planning, conducting, and analyzing findings from, creating representations of, and reporting on co-design workshops with service users. 1 year experience planning, observing, analyzing, and reporting on usability testing of production or prototype systems. 2 years’ experience working as a Service Designer in a cross-functional team to deliver a digital service, including concept testing and service prototyping. 3 years’ experience working in or for the public sector. 2 years’ experience working with change management, policy changes, staffing changes, or other organizational change as part of service transformation and implementation. 2 years’ working as a Service Designer on a project comparable in size and complexity to the service innovation, program review, and/or digital transformation projects.
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Service Designer
19 hours ago
Edmonton, Alberta, Canada Cenergy International Services Full timeProject OverviewThe Province has a strategic role within government to drive efficiencies, innovation and modernization. As part of this role, the Province is expanding the GoA's digital delivery of services with the view of simplifying and providing better user experiences with interactions with the GoA. The Digital Design and Delivery Division ("3D"), is...
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Service Designer
4 weeks ago
Edmonton, Canada VGen Technologies LLC Full timeTitle : Service Designer Duration: 6+ Months Location: Edmonton, Alberta The Service Designer will primarily work remotely; however, the Service Designer is expected to attend meetings or work sessions often (i.e. quarterly) in Alberta on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected...
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Service Designer
3 weeks ago
Edmonton, Canada VGen Technologies LLC Full timeTitle: Service Designer Duration: 6+ Months Location: Edmonton, Alberta The Service Designer will primarily work remotely; however, the Service Designer is expected to attend meetings or work sessions often (i.e. quarterly) in Alberta on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected...
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Service Designer
4 weeks ago
Edmonton, Canada VGen Technologies LLC Full timeTitle: Service DesignerDuration: 6+ MonthsLocation: Edmonton, AlbertaThe Service Designer will primarily work remotely; however, the Service Designer is expected to attend meetings or work sessions often (i.e. quarterly) in Alberta on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration...
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Service Designer
5 days ago
Edmonton, Alberta, Canada VGen Technologies LLC Full timeTitle: Service DesignerDuration:6+ MonthsLocation:Edmonton, AlbertaThe Service Designer will primarily work remotely; however, the Service Designer is expected to attend meetings or work sessions often (i.e. quarterly) in Alberta on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of...
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Service Designer
2 weeks ago
Edmonton, Canada VGen Technologies LLC Full time18 hours ago Be among the first 25 applicants Direct message the job poster from VGen Technologies LLC The Service Designer will primarily work remotely; however, the Service Designer is expected to attend meetings or work sessions often (i.e. quarterly) in Alberta on reasonable notice from the Province. At the time of providing such notice, the Province...
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Service Designer
2 weeks ago
Edmonton, Canada Pride Global Full timeOverview Global Senior Talent Acquisiton @ Pride Global Are you a skilled Service Designer passionate about human-centred design and digital transformation? We’re hiring multiple Service Designers to join innovative, cross-functional teams working on transformative digital projects that improve public services. Location: Primarily Remote (Canada-based)...
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Service Designer
2 weeks ago
Edmonton, Canada Vantix Systems Inc. Full timeOur Client is seeking Service Designers to work on a product team using Agile Methodology, human-centered design, open-source languages and frameworks, and a cutting-edge enterprise containerization platform. The successful candidate will create a user-friendly and intuitive user experience based on service design principles. They take the lead in analyzing...
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Service Designer
5 days ago
Edmonton, Alberta, Canada FiNOM Full timeCompany DescriptionFiNOM is a leading training and recruitment agency specializing in connecting exceptional IT talent with organizations across Western Canada. Operating since 2007, FiNOM delivers specialized staffing solutions and exclusive training programs tailored to meet client and candidate needs. With a commitment to innovation and excellence, their...
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Service Designer
2 weeks ago
Edmonton, Canada Vantix Systems Inc. Full timeOur Client is seeking Service Designers to work on a product team using Agile Methodology, human-centered design, open-source languages and frameworks, and a cutting-edge enterprise containerization platform. The successful candidate will create a user-friendly and intuitive user experience based on service design principles. They take the lead in analyzing...
