Police Service Director

STATUS: Permanent JOB POSTING NUMBER: 2462 POSTING PERIOD: From December 16, 2025, to January 7, 2026 Laval, the third largest city in Quebec, is undergoing profound transformation. The evolution of Laval's territory and its population is prompting the Laval Police Service to progress alongside its city by adapting, innovating, and distinguishing itself to maintain a level of service that meets the expectations and needs of the population, aiming for the highest standards in citizen experience. On the brink of a major transition to a level 4 service, the Laval Police Service continues to establish all the winning conditions. Laval, an island of exceptions, is seeking a committed and visionary individual to lead its Police Service. Its mission is to promote and maintain peace, order, and public safety, as well as to safeguard the lives and property of the population by enforcing the laws, while respecting the rights and freedoms of the Canadian and Quebec charters.The challenges that await you Reporting to the Deputy General Director – Public Safety and Proximity Services, you command the police force of the City of Laval and assume all responsibilities outlined in the Police Act. At the head of more than 1,000 police and civilian employees mobilized to provide citizens with a safe environment, you play a strategic role in planning and managing the activities of the Police Service. Your transformational leadership will be essential to support innovation, evolve policing practices, and promote a culture of inclusion. You ensure that the strategic planning of the Service takes into account current and emerging trends and issues, in line with the City’s directions, to meet the growing and changing needs of the Laval population. You play an influential role in public safety to promote the vision and leadership of the Laval Police Service. You are also called upon to maintain and strengthen partnerships with municipal, institutional, and community stakeholders, to mobilize stakeholders around priorities in prevention and urban safety, and to contribute to the visibility of the Service through strategic communications with government bodies, organizations, and the media. In this context, your main challenges consist of: Ensuring the implementation of changes resulting from the new collective agreement, fostering team buy-in and consolidating a harmonious work environment, particularly by ensuring the complementarity of civilian and police expertise. Promoting a performance-oriented management culture by defining key performance indicators (KPIs) and mobilizing the organization around rigorous monitoring to improve the effectiveness, efficiency, and quality of services. Preparing the organizational structure to achieve level 4 service, involving an increased assumption of responsibilities and representing a major challenge in the coming years. Developing and carrying a motivating vision for the Police Service, focusing on innovation and the evolution of practices to enhance organizational efficiency and optimize service to citizens. Continuing to prioritize criminal phenomena in the territory, in line with the needs of the population and public safety issues, to strengthen prevention, operational effectiveness, and citizen trust. Promoting the value of the police function within the community, contributing to positioning the Laval Police Service as an employer of choice. The ideal profile for us Hold a university degree in police management; Hold a bachelor's degree in criminology, administration, or a relevant field; Hold a 450-hour certificate in police management; Have a minimum of twelve (12) years of experience in a management position in a police environment. Skills Kindness/empathyCollaborationManagerial courageCapacity to innovate/optimize managementLeadershipResults orientationStrategic thinkingDecision-making/judgmentThe benefits of being part of our team Choosing the City of Laval means joining the third largest city in Quebec, in an environment where your leadership and influence can truly make a difference. It also offers the opportunity to grow within a human, committed, and passionate team for public service. For this position, we offer competitive working conditions and benefits: Competitive annual vacation; 5 personal days annually; 16.5 public holidays per year including several days off during the holiday season; Comprehensive group insurance package; Defined benefit pension plan; Employee Assistance Program (EAP); Priority access to a CPE daycare. Only those who meet the requirements will be contacted. The City of Laval is committed to promoting an inclusive and equitable work environment as part of its employment equity program. It recognizes and values diversity in all its forms and invites women, individuals from visible and ethnic minorities, Indigenous peoples, and persons with disabilities to apply. If you require special accommodations to participate in the selection process, please let us know as soon as you are invited.