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Brand Ambassador

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Etobicoke, Canada business Full time

Job descriptionHireArt is helping a top ride-hailing company find customer service-oriented individuals that will represent the company as Brand Ambassadors at NY Rangers vs. NY Islanders at Madison Square Garden, 4 Pennsylvania Plaza, New York, NY 10001 for some upcoming NY Rangers gamesEvent hours/shifts are approximate and subject to change.New York Rangers vs. Philadelphia FlyersThursday, February 26, 2026 | 6:00 PM - 11:00 PMNew York Rangers vs. Chicago BlackhawksFriday, March 27, 2026 | 5:00 PM - 10:00 PMIn this role, you will be focused on representing the company brand, guiding riders to the pickup location, signing up new riders, and providing any feedback to the team on rider sentiment.As a Brand Ambassador, you will:Customer Service:The ultimate people person—quick to create a world-class experience for drivers and riders Cheerful, magnetic personality—a natural helperDirect riders to designated pickup locationPromote downloading the company app for new customersEncourage attendees to visit the lounge and use the provided charging stationsHand out free hydration products that will be provided at the loungeOffer basic tech support to riders, including:Downloading the appRestarting the appGuiding them to the ‘Help’ button for additional concernsDe-escalate and diffuse tense situations while keeping a cool head for any unexpected interactionsRequirements1+ years of experience in customer service with the ability to be on your feet throughout your shiftA general understanding of the ridesharing industry Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving capabilitiesAdaptable to fluid environmentsStrong communication skillsMust be able to work a flexible schedule, especially evenings and weekendsCommitment: This is a 2-day contract position staffed via HireArt. This role is onsite and open to candidates local to the Greater New York area.HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.