Current jobs related to Customer Onboarding Specialist - Calgary, Alberta - CLIO
-
Enterprise Customer Engagement Specialist
7 days ago
Calgary, Alberta, Canada Customer Labs Full timeAbout Us">ICwhatUC is revolutionizing the way people tackle everyday challenges. As a cutting-edge SaaS company, we're dedicated to delivering exceptional real-time and self-serve experiences that truly make a difference.">We're proud to have been selected as a Google Accelerator alumnus and to have established key partnerships with leading companies like...
-
Business Growth Specialist
3 days ago
Calgary, Alberta, Canada Customer Labs Full timeAbout UsCustomer Labs is a fast-growing SaaS company revolutionizing the way businesses interact with their customers. We're on a mission to deliver world-class real-time and self-serve experiences that drive growth and satisfaction.Job DescriptionWe're seeking a seasoned Business Growth Specialist to join our team. As a Business Growth Specialist, you'll...
-
Customer Success Specialist
2 days ago
Calgary, Alberta, Canada Customer Labs Full timeAbout UsWe're a pioneering SaaS company dedicated to crafting exceptional real-time and self-serve experiences. Our mission is to empower individuals to tackle everyday challenges with the right expertise at their fingertips. Backed by one of North America's most successful seed stage investors, we're poised for explosive growth. As a Google Accelerator...
-
Account Growth and Support Professional
7 days ago
Calgary, Alberta, Canada Customer Labs Full timeAbout Our Team">At ICwhatUC, we're passionate about creating a positive impact on people's lives. Our team is comprised of talented professionals who share a common vision and are dedicated to excellence in everything we do.">We're proud to have established strong partnerships with industry leaders like AT&T and Masco, which enables us to deliver innovative...
-
Customer Engagement Specialist
2 weeks ago
Calgary, Alberta, Canada Safelite Full timeSafelite is a leading provider of smart home security solutions. Our mission is to protect and connect families, businesses, and larger commercial customers every day.Job DescriptionAs a Customer Engagement Specialist, you will be responsible for building relationships with new customers and educating them on our product portfolio. You will complete in-home...
-
Recruitment and Onboarding Specialist
4 days ago
Calgary, Alberta, Canada About Staffing Ltd. Full timeAbout Staffing Ltd. is an established recruitment company based in Alberta, Canada.Job SummaryThey are seeking a highly skilled Human Resources (HR) Generalist to join their team in Calgary.The successful candidate will provide critical support to the local Calgary team and the global leadership and HR team.Reporting to the Director of Human Resources (HR)...
-
Customer Solutions Specialist
2 weeks ago
Calgary, Alberta, Canada geoLOGIC systems Ltd. Full timeTerm: Permanent Full Time, Hybrid FlexibilityApplication: accepted only through the geoLOGIC Careers Centrehttps://www.geologic.com/company/#careersgeoLOGIC systems ltd. is a trusted data, software and information solutions company committed to the Energy Industry. Every day we provide our global customers with market-leading data, software, platforms,...
-
Calgary, Alberta, Canada SAIT Full timeOur people make SAIT great. The Human Resources team is here to help you make the most of your career at SAIT. Building on the Strategic Plan, our people plan provides opportunities to learn, develop and grow.The OpportunityReporting to the Manager, Total Rewards, the Total Rewards Specialist is responsible for the hands-on design, delivery, and...
-
Calgary, Alberta, Canada SAIT Full timeOur people make SAIT great. The Human Resources team is here to help you make the most of your career at SAIT. Building on the Strategic Plan, our people plan provides opportunities to learn, develop and grow.The OpportunityReporting to the Manager, Total Rewards, the Total Rewards Specialist is responsible for the hands-on design, delivery, and...
-
Customer Service Specialist
6 days ago
Calgary, Alberta, Canada Intello Technologies Inc. Full timeWe are seeking a skilled Customer Service Specialist to join our team at Intello Technologies Inc. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key Responsibilities:Provide exceptional customer serviceResolve customer complaints in...
-
Customer Service Specialist
4 days ago
Calgary, Alberta, Canada Brand Momentum Full timeCustomer Service SpecialistAs a Customer Service Specialist, you will play a key role in ensuring that all customers receive an exceptional shopping experience. This is a part-time opportunity that requires 15-25 hours of work per week. About the RoleYou will be responsible for welcoming customers to the store, answering their questions, and providing...
-
Recruitment and Onboarding Coordinator
7 days ago
Calgary, Alberta, Canada sait Full timeAbout SAITSAIT is a global leader in applied education, known for its innovative approach to preparing industry leaders, entrepreneurs, advocates, and explorers.The RoleThis role is responsible for managing full-cycle recruitment for casual, contract instructional hiring, including posting job opportunities, reviewing resumes, conducting phone screens and...
-
Customer Acquisition Specialist
1 week ago
Calgary, Alberta, Canada The Acquisition Group Full timeThe Acquisition Group is looking for a talented Customer Acquisition Specialist to join our team. As a Customer Acquisition Specialist, you will play a critical role in driving revenue growth and expanding our customer base.About the RoleWe are seeking an experienced sales professional who can identify new business opportunities and build strong...
-
HR Support Specialist
2 weeks ago
Calgary, Alberta, Canada McCarthy Tétrault Full timeThis is an exciting opportunity for a dedicated and detail-oriented individual to join our team as an HR Support Specialist. As an HR Support Specialist, you will provide general HR administrative support, including onboarding preparation and follow-up, maintaining employee records, and processing HRMS transactions.About the RoleThe ideal candidate will have...
-
Customer Acquisition Partner
1 week ago
Calgary, Alberta, Canada Helcim Inc. Full timeAbout This OpportunityAs an Inbound Sales Specialist at Helcim Inc., you'll play a vital role in driving growth, building relationships, and delivering exceptional customer experiences. We're looking for a skilled sales professional who can navigate complex sales scenarios, prioritize tasks, and maintain accurate records while staying up-to-date with...
-
Customer Success Specialist
14 hours ago
Calgary, Alberta, Canada Pbssystems Full timeCustomer Success SpecialistWe are seeking a skilled CUSTOMER SUCCESS SPECIALIST to join our team. In this role, you will be responsible for ensuring the success of our customers by providing exceptional support and guidance.You will work closely with our Relationship Managers and Senior Relationship Managers to ensure the successful execution of activities...
-
Customer Success Engineer
1 day ago
Calgary, Alberta, Canada ICwhatUC - AR Video for Enterprise Full timeAs a seasoned professional in customer success, you know the importance of building strong relationships and delivering exceptional service. At ICwhatUC, we're committed to empowering our team members to succeed in their roles and providing them with the tools and resources they need to excel.We're seeking an Enterprise Technical Specialist to join our team...
-
Customer Support Specialist
1 week ago
Calgary, Alberta, Canada Third Party CS Full timeJob Overview:Third Party CS is seeking a talented Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for delivering exceptional customer service by answering client inquiries, providing product information, and helping customers resolve their issues in a timely manner.About the Role:This is a full-time...
-
Employee Benefits Specialist
2 weeks ago
Calgary, Alberta, Canada Etcetera Projects Full timeAbout the PositionWe are seeking a highly skilled Group Benefits Specialist to join our team at Etcetera Projects. As a Group Benefits Specialist, you will be responsible for working with advisors to create and implement programs that meet the needs of the firm's group benefits and retirement plan clients.ResponsibilitiesWork with advisors to ensure seamless...
-
Experienced Group Benefits Service Specialist
3 weeks ago
Calgary, Alberta, Canada Etcetera Projects Full timeOverview Our client, a busy independent financial services firm in Calgary, is in search of an exceptional Group Benefits Service Specialist to join their growing team. Your superpower is providing exceptional customer service and your work ethic is second to none. You have 5+ years experience servicing and onboarding plan administrators and employees of...
Customer Onboarding Specialist
2 weeks ago
What your team does:
Our Customer Enablement team is hyper-focused on providing exceptional onboarding and customer experience through our customers lifecycles. We are a dedicated team who enjoy what we do and are serious about truly making a positive impact on our customers businesses.
What you'll work on:
Conducting daily live strategy and training sessions, engaging attendees with internal tools such as Zoom video, CSAT and Salesforce;
Identifying what would indicate a customers first value and drive towards achieving it to ensure the customer is set up to realize Clios total value for their firm;
Taking complete responsibility for your ownership window as part of a customers entire Clio lifecycle, including setting customers up successfully for post-ownership window;
Working closely with Sales and Customer Enablement to ensure a smooth and enjoyable transition into adopting our product as quickly and effectively as possible;
Managing multiple client cases at a time with strict observance of associated tasks and deadlines (as defined by the department);
Owning customer account health with Clios suite of products, mitigating risk through proactive churn prevention;
Being confident, articulate, and sensitive to the needs of customers and internal partners;
Contributing regularly to our customer-facing knowledge base [Help Center];
Partnering with other members of the Customer Enablement and Tech Esc teams to develop processes around the design, development, extraction and training activities;
Gaining an expert understanding of and stay up to date with Clios suite of products and common workflows as well as industry best practices based on our clients area of law;
And other duties as required.
What you may have:
Healthy customer obsession and focus on delivering exceptional client experience.
Proactive mindset, constantly thinking outside the box to employ creative solutions where appropriate.
Effortless communication skills, confident and sensitive to the needs of customers (internal and external) of all abilities.
Comfort and confidence facilitating in person live sessions through Zoom.
Serious bonus points if you have:
Experience with Salesforce or other SaaS tools.
Experience working with API-driven applications.
Proven track record in a dynamic startup environment.
Bachelors degree or equivalent experience.
What you will find here:
Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The full salary range* for this role is $55,200 to $64,900 to $74,600 CAD..*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.
