Shift Supervisor

2 weeks ago


Vancouver, Canada Guardteck Full time

Shift SupervisorGuardteck Security is seeking experienced and dependable Security Shift Supervisors for a full-time position in Vancouver, BC. This role is responsible for overseeing shift operations, ensuring compliance with site procedures, and maintaining consistent security and customer service standards.The Security Shift Supervisor provides on-shift leadership, supports operational requirements, and ensures all activities are conducted in accordance with company policies, client expectations, and regulatory standards.Position Responsibilities:Supervise and direct security officers during assigned shifts to ensure compliance with post orders, site procedures, and company policiesAct as the primary on-site operational contact during the shiftConduct shift briefings and ensure officers are aware of duties, assignments, and updatesRespond to incidents, alarms, and emergencies in accordance with established proceduresEnsure accurate, timely completion of incident reports, daily activity logs, and required documentationMonitor staff performance and address compliance or performance issues as requiredPerform patrols and site inspections to verify safety, security, and procedural adherenceCommunicate operational issues, compliance concerns, and incident trends to site managementPosition Requirements:Valid British Columbia Security LicenseValid OFA Level 1 certificateMinimum of two years of security experiencePrior supervisory or leadership experience considered an assetStrong knowledge of security procedures, compliance standards, and reporting requirementsExcellent verbal and written communication skills, including professional report writingStrong situational awareness and sound decision-making skillsAbility to remain calm and professional during high-pressure or emergency situationsStrong customer service and interpersonal skillsComfortable leading a team and working independentlyReliable, punctual, honest, and dependableProficient in English (verbal and written)#GTHPGuardteck Security is a BC owned and operated security firm providing professional security services across Canada. Founded over 15 years ago on the belief that “Everything and Everyone Matters”, Guardteck has become an employer of choice for security professionals with a focus on building people and teams. Our "Safety Through Customer Service Excellence" approach to providing security services has driven our success in the industry. Our strength as a company is built upon the investment in our staff and their growth as professionals. Come be a part of our team and grow with us.Our core belief is that security is not just a service but a commitment to our communities' well-being and prosperity. This ethos resonates in our inclusive and diverse work culture, which celebrates unique perspectives and skills. Regardless of whether we serve small businesses or large enterprises, we take a holistic approach to our business. We believe that every task is crucial and that each team member plays a vital role in achieving our mission. We take immense pride in being an equal-opportunity employer. We are dedicated to fostering a workplace that is as diverse as the communities we serve. Our goal is not just to fill roles, but to create a space that allows everyone, irrespective of their background, to express themselves and grow.


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