Senior Manager, Digital Product

Statut d'emploi:PermanentType d'heures:À temps pleinNous avons besoin de vous pour former une équipe de calibre mondialLes activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première norme d’ingénierie sur les ponts ferroviaires. Aujourd’hui, près de 100 ans plus tard, le Groupe CSA compte plus de 3 500 normes, codes et produits connexes.Le Groupe CSA, dont le siège social se trouve au Canada, est présent à l’échelle mondiale : il possède plus de 30 laboratoires et bureaux en Europe, en Asie et en Amérique du Nord. Il propose des services de mise à l’essai, d’inspection et de certification d’une vaste gamme de produits — des articles de maison aux technologies de pointe — pour veiller à ce qu’ils répondent à des exigences strictes en matière de sécurité, de performance et d’impact sur l’environnement.Nos employés sont fiers que leur travail ait une incidence positive sur la vie des gens. Nous avons besoin de personnes comme vous pour poursuivre notre mission en ce sens.Résumé du travail:The Senior Manager, Digital Product embraces industry trends, emerging technology, and the needs of a changing work environment to deliver innovative solutions to help drive digital transformation across the Standards Organization. The Senior Manager, Digital Product owns and manages a portfolio of digital products in various development stages. They are responsible for the technical alignment of their portfolio with CSA’s technology direction. They work with internal and external stakeholders to identify market needs, develop business cases, secure funding, and develop effective digital solutions to help transform the standards organization. This position has a strong business and technology orientation and maintains a close relationship with internal and external partners. The Senior Manager, Digital Product collaborates with the leadership team to develop a multi-year strategic plan that aligns with the organization’s vision and strategy for their product portfolio along with KPIs/Metrics. They will actively identify opportunities for their current portfolio of product solutions to meet the needs of a new market or user group. The Senior Manager, Digital Product must possess a unique blend of leadership, marketing, business, and technical savvy. The Senior Manager, Digital Product grows the innovation program and digital products in new and existing areas. They will be accountable for delivering results, including promoting the use and application of new digital solutions. The Senior Manager, Digital Product interacts and manages VP-level stakeholders. The role excels in collaborating with internal and external experts, ensuring the “voice of stakeholder” is embedded into end-to-end processes and digital products.Responsibilities:Knows the BusinessIdentify digital product development opportunities that relate to digital transformation to create new business and drive operational efficiencies with Standards’ Leadership team.Lead the definition of a multi-year vision, strategy, and roadmap for the digital product focus area (i.e., Standards Development, Education, Research, Advocacy) working closely with stakeholders within digital and the rest of the organization.Lead multiple problem discoveries at any time to understand stakeholder/end-user needs, current challenges and work closely with design and development partners to come up with solutions.Use data to drive decisions. Build hypothesis, test & iterate to formulate an agile product development approach.Define clear outcomes and goals for each program with associated KPIs/Metrics to ensure success and alignment with the overall vision and strategy; define the “What” and the “Why” as part of problem discovery.Build and effectively manage relationships across the organization and our Standards Development and Education leaders to identify/respond and understand their ongoing needs and ensure that the strategic direction aligns with the direction for our Innovation team.Orchestrate a cross functional team including marketing and change management to define effective roll-out plans for product launches.Evangelize the product - share success stories and new product launches through effective release notes and demos.Leads market, user and competitive analysis to identify future opportunities of growth for their product; establish self as a subject matter expertiseUnderstands and keeps up to date with emerging technologies, trends, and innovative solutions especially in the artificial intelligence and machine learning space.Mentors and manages a team of product managers; reviews output produced by team members and provides feedback as neededUnderstand how the organization’s risk appetite and risk culture should be considered in day-to-day activities and decisions.Understands the industry landscape and how CSA Group products compare to competitive offeringsWorks Well with OthersDevelops relationships with significant external and internal stakeholders to identify new digital product development funding and/or opportunities; leads proposal negotiation, development, and contracting as requiredTeam player, collaborates across Standards and Technology to achieve CSA’s strategic objectives.Maintains relationships with external technology providers to ensure CSA can effectively maintain visibility of, and leverage, technology advancements. Represents CSA Group externally to ensure that current and future business needs can influence product direction through active participation in user groups, conferences, and technology councils.Identifies individual, team, and organizational development needs and ensures career goals and development plans are in place to support them. Promotes cross-training and knowledge transfer through effective use of consultants and external resources to ensure that CSA Group is viably self-sufficient within assigned area of responsibility.Assigns individual employees and external resources to specific initiatives, balancing the needs of the individual with the needs of the enterprise. Monitors staff budget, staffing permanent vacant positions with support from HR/external placement firms, as needed.Interacts with staff and stakeholders on technical or functional issues as required.Participates in IT or Business meetings as appropriate.Makes strategic presentations to executive leadershipRepresents CSA Group professionally to external audiences and develops long-term strategic and business relationships with key stakeholders.Delivers ResultsDevelops positioning documents, business proposals, and business cases using data-driven decision making to identify viable opportunities that fit with the strategic objectives of the portfolio, as applicableParticipates in annual business planning and monthly revenue/cost forecasting; takes corrective actions as required to address potential shortfallsProvides regular management reporting and analysisWorks with the digital product development team to ensure that new and revised products are delivered on time and meet contract requirementsIdentifies subject matter experts for digital product development and instructors for courses, if applicableConcern for SafetyIdentifies hazardous or potentially hazardous situations and takes appropriate action to maintain a safe environment for self and othersRecommends improved safety procedures where appropriateIdentifies potentially unsafe conditions in the workplaceAnalyzes to avoid hazards in the workplaceEducation & Experience:Bachelor’s Degree in Computer Science, Information Systems, or other related fields, or equivalent work experience 8 + years of digital or emerging technology (AI/ML) product management experience5-10 years of people and project management experience Strong verbal and written skills including the ability to present to senior leaders Ability to research, propose, and execute effective digital product plans Proven project management skills and ability to influence cross-functional teams without formal authority Strong organizational and time management skills including the ability to handle multiple simultaneous projectsAbility to develop and build outstanding internal and external relationships at all levels within and outside the organization Experience with proposal writing and contract development Digital Product management certification and industry experience an asset Ability to make strategic decisions and manage IT systems and services. Ability to coach and mentor staff to achieve results. Strong leadership skills Strong analytical thinking and problem-solving skills