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Food & Beverage Banquet Manager, Pursuit Jasper
3 weeks ago
What will be your daily pursuit? The F&B Banquet Manager is proactive, anticipating clients’ needs as well as responding promptly to the requests of customers by aligning services to the guests’ needs and schedules.We are seeking a dynamic and organized professional to oversee event coordination and execution for all Jasper lodging Food & Beverage event operations. The ideal candidate will focus on driving efficiency, reducing labor costs, and ensuring team readiness through structured training programs. This individual will play a pivotal role in creating exceptional guest experiences while maintaining operational excellence across all Jasper Lodging properties. When does this adventure begin? This is a full-time, regular position beginning October 1, 2025. What perks can you expect? Work in a dynamic, culturally diverse team from around the globe Work experience in an iconic, unforgettable, and inspiring location Free access to Pursuit attractions for staff and family, send a friend at half the priceDiscounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiencesThe chance to work in an inclusive culture and make life-long friends Access to subsidized mental health and wellness resourcesOpportunities for career growth or future work at other Pursuit locations Access to one of the world’s most beautiful and iconic National Parks What will you do in this job? Key ResponsibilitiesAct as the primary liaison with Reservations and Sales Teams (GEM, Travel Trade) to ensure seasonal readiness for events.Provide onsite daily support to the Food and Beverage team, including room setup, event execution, training, and assistance with in-house events.Develop and implement training materials (Banquet Training Manual, Checklists, and SOPs) to standardize processes and event execution.Review and oversee all regional BEOs (Banquet Event Orders) and coordinate with LOB Managers to align schedules and labor models to optimize staffing and produce schedules achieving budgeted labour targets.Monitor and communicate last-minute event changes in Delphi, ensuring updates reach the relevant teams promptly.Lead the training of new employees for event execution and serviceManage OpenTable reservations, ensuring restaurant spaces are optimized according toOversee F&B readiness and client satisfaction during events, including room setups, event management, and post-event billing accuracy.Coordinate and oversee packaged F&B contracts with C-RES, Travel Trade Sales Teams, and other key groups.Collaborate with GEM Team and act as the main point of contact for event organizers andEnsure event signage and buffet labels are accurate and properly displayed beforeVerify actual sales versus bookings using Delphi and Maestro to ensure financialReservation & Event Coordination:Manage and process internal bookings using Delphi, ensuring accuracy and alignment with operational needs.Oversee and maintain OpenTable reservations, optimizing table availability and ensuring a smooth guest experience.Pull, review, and distribute BEO (Banquet Event Order) reports, ensuring all relevant departments are informed and prepared for upcoming eventsFinancial & Administrative Accountability:Conduct accurate monthly float count audit, including admin safe and all line-of- business (LOB) floats.Maintain financial records and reconcile float balances, ensuring compliance andPrepare and submit financial reports to the Accounting team before the 2nd of each month.Team & Community Engagement:Facilitate new hire announcements, ensuring timely and effective Organize and coordinate staff lunches and community events with the P&C team, foster team morale and engagement.Support occasional administrative and operational tasks to ensure smooth day-to-day businessWork with the People Team and LOB managers to create profitable community events.Coordinate community events as part of key Jasper programing (Jasper in January, Pride, Taste of Spring, Dark Sky).Create revenue driven events that appeal to tourists and localsQualifications & Skills:Facilitate new hire announcements, ensuring timely and effective Organize and coordinate staff lunches and community events with the P&C team, foster team morale and engagement.Support occasional administrative and operational tasks to ensure smooth day-to-day businessWork with the People Team and LOB managers to create profitable community events.Coordinate community events as part of key Jasper programing (Jasper in January, Pride, Taste of Spring, Dark Sky).Create revenue driven events that appeal to tourists and localsChampioning Hospitality Standards Across All Properties:Serve as an ambassador for hospitality excellence, ensuring service standards are upheld consistently across all locations.Recognize and reinforce best practices that enhance guest satisfaction and operationalSupport collaboration between departments to maintain a unified guest experience across#LI-KO1 What skills and experience do you need for this job? The ideal candidate will possess the following knowledge, skills, and abilities:3-5 years of leadership experience in Food & Beverage, ideally with multi-unit or event-specificProven ability to manage large, complex operations while reducing labor costs and drivingStrong knowledge of current Food & Beverage trends and bestExceptional organizational and training skills, with experience creating best-in-class training materials and onboarding programs.Adept at building relationships and working collaboratively with diverse teams, including seasonal staff and line supervisors.Skilled at inspiring and leading teams, fostering a culture of excellence, and drivingExperience with financial management and creating memorable guestStrong organizational and time-management skills with attention toProficiency in Delphi, OpenTable, and financial reconciliationAbility to multitask and prioritize in a fast-paced hospitalityExcellent communication and interpersonal skills to foster positive teamA proactive mindset with a commitment to upholding hospitality standards and guestKnowledge of systems such as Delphi, Salesforce, OpenTable, and other hotel/event management platforms is an asset What will your work environment be like? This is an exciting opportunity to make a significant impact on Jasper’s Food & Beverage operations. Ifyou thrive in a fast-paced, high-energy environment and are passionate about delivering exceptionalevents and guest experiences, we’d love to hear from you.This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required. EEO Equal Employment Opportunity InformationPursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team
