Bilingual Dispatcher
2 weeks ago
About Us:RG Henderson, a division of Heritage Food Service Group of Canada Limited, is the largest commercial food equipment repair company in the Greater Toronto Area. We provide Repair Services, OEM Parts, Installation, and Planned Maintenance Programs for a variety of commercial food service equipment. We are the leader within our industry and are looking to grow our teamPosition Summary:In the role of the Bilingual Dispatcher the primary responsibility is providing exceptional service to our customers by managing the schedules of our technician team, and organizing and prioritizing workload. The Bilingual Dispatcher must thrive in an extremely fast paced work environment with high deliverables, and develop excellent working relationships with the technician team. This role will report into the Customer Service Manager.Responsibilities Include:Manage technician communication through inbound/outbound phone calls, email, and text messageBilingual French and English language skills are requiredProcess customer orders (service tickets) through the computer system, ensuring accuracy Be proactive in scheduling and coordinating completion of service orders Maintain strong working relationships with the Service Technicians and Service DepartmentResponsible for coordinating the daily workflow for Service Technicians Route technicians to scheduled jobs with attention to efficiency and customer satisfactionEnsure balanced workload for technicians and progression of service orders to completion, to meet monthly service budget targetsOther duties as assigned Qualifications: 3 to 5 years of customer service experience Minimum high school education or equivalent Intermediate computer skills: Microsoft office (Word, Excel and PowerPoint), email applications (Outlook) and ability to learn new computer systemsAbility to type 45 wpmStrong data entry skills, basic math and proofreading abilities Ability to work in a high pressure, fast paced environment Team orientated and customer service approach to workStrong time management, organization and multitasking abilities Excellent communication skills over the phone, in person, and through email in French and EnglishKnowledge of industrial kitchen equipment would be considered an assetWhy Work for Us?Comprehensive group benefitsTraining and development opportunitiesAn opportunity to learn what it's like to be part of a stable, fast moving, growing company that is the industry leaderBe part of a fun and collaborative team dedicated to the success of our businessInput and ideas are always accepted. Your opinion matters hereWe are committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under the applicable accessibility laws.
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Bilingual Dispatcher
1 week ago
Ottawa, Canada RG Henderson Full time**About Us**: RG Henderson, a division of Heritage Food Service Group of Canada Limited, is the largest commercial food equipment repair company in the Greater Toronto Area. We provide Repair Services, OEM Parts, Installation, and Planned Maintenance Programs for a variety of commercial food service equipment. We are the leader within our industry and are...
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Bilingual Dispatcher
19 hours ago
Ottawa, Canada Dynacare Full timeDynacare is currently looking to hire a**Bilingual Dispatcher (Float)** to join our Transportation team in **Ottawa**, Ontario**. This is a **Permanent**Full Time**opportunity working **37.5 hours a week**. **Shift hours**:**This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off. **Employment...
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Bilingual Dispatcher
2 weeks ago
Ottawa, ON KC P, Canada RG Henderson Full timeAbout Us:RG Henderson, a division of Heritage Food Service Group of Canada Limited, is the largest commercial food equipment repair company in the Greater Toronto Area. We provide Repair Services, OEM Parts, Installation, and Planned Maintenance Programs for a variety of commercial food service equipment. We are the leader within our industry and are looking...
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Logistics Bilingual Dispatcher
4 days ago
Ottawa, Ontario, Canada Dynacare Full timeDescription Position at Dynacare Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, ON or Brampton, ON. This is a Permanent Full Time opportunity working 37.5 hours a week. Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team...
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Logistics Bilingual Dispatcher
3 days ago
Ottawa, Ontario, Canada Carrières Dynacare Full timeDescription Poste chez Dynacare Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, ON or Brampton, ON. This is a Permanent Full Time opportunity working 37.5 hours a week. Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team...
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Logistics Bilingual Dispatcher
3 days ago
Ottawa, Ontario, Canada Carrières Dynacare Full timeDescription Poste chez Dynacare Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, Ontario or Brampton, ON. This is a 1 year Contract Full-Time opportunity working 37.5 hours a week. Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch...
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Logistics Bilingual Dispatcher
2 days ago
Ottawa, Ontario, Canada Dynacare Full timeDescription Position at Dynacare Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, Ontario or Brampton, ON. This is a 1 year Contract Full-Time opportunity working 37.5 hours a week. Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch...
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Logistics Bilingual Dispatcher
1 day ago
Ottawa, Canada Dynacare Full timeJob Title Bilingual Dispatcher (Float) Location Ottawa, ON or Brampton, ON Employment Type Full Time (benefits eligible) Hours 37.5 hours per week. Shift hours: Days, Afternoons, Evenings. Job Description The Dispatcher will be directly responsible for dispatching all drivers and assigning all route related equipment and supplies. Will be...
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Logistics Bilingual Dispatcher
3 weeks ago
Ottawa, Canada Dynacare Full timeDescription Position at Dynacare Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, Ontario or Brampton, ON. This is a 1 year Contract Full-Time opportunity working 37.5 hours a week. Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team...
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Logistics Bilingual Dispatcher
4 weeks ago
Ottawa, Canada Dynacare Full timeDescription Position at Dynacare Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, ON or Brampton, ON. This is a Permanent Full Time opportunity working 37.5 hours a week. Shift hours: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are...
