Front Counter Sales Representative

4 days ago

Fort McMurray, Canada Kal Tire Full time

Description We are seeking a multi-talented individual to join our Fort McMurray team as a Front-Counter Sales Representative who is hands-on and will also support with the delivery of tires to our customers. Are you experienced in providing service quotes, handling sales transactions, sharing product expertise, and would enjoy the physical aspect of lifting, maneuvering, and helping with the delivery of tires?Key Highlights of this roleStrong communication skills and a willingness to learn to enhance customer interactions.Delivery and pick up of tires and accessories. Passion for the automotive industry to build rapport and promote product knowledge.Effective resolution of customer concerns to ensure satisfaction.Willingness to be cross-trained for increased versatility and team contribution.Why Kal Tire?Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.Competitive pay starting at $24.50 per hour, with opportunities for career advancement and wage increases over time.We offer a structured work schedule and pride ourselves on our supportive and safe work environment.We offer a clear path for career advancement with wage increases along the way.Comprehensive Benefits: Access medical, dental, and vision benefits, along with an Employee Assistance Program.Financial Security: Participate in a defined contribution pension plan and group RRSP matching program.A team member discount program that offers discounts on tires, services and more.Day to Day responsibilitiesProvide outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.Answer incoming calls while handling customers' inquiries, concerns, or questions.Lift, load, unload and deliver tires weighing 50+ lbs.Proven ability in an inside sales and/or counter sales environment; can provide product knowledge and information to customers in a confident and friendly manner.Ability to provide detailed pricing terms and prepare and present customer quotes.Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS/internal systems.Qualifications and SuccessYou are interested in the automotive industry and like working within a high-energy, fast-paced team environment.Valid Drivers License. You have exceptional customer service skills.You have 2 years of experience in customer service, counter, or inside sales roles (preferred).You have a demonstrated understanding of the automotive/ related industry and an aptitude for learning product knowledge.Familiarity with consumer behavior principles.Effective problem-solving, planning, and organizing skills.You like being active throughout your day and have no problem lifting 30-50 lb. tires around as needed.You are always safety conscious, wear your required PPE and follow safe work protocols as instructed.Special RequirementsA valid driver’s license and the ability to comply with relevant insurance policies.Secondary school diploma or equivalent; additional certifications and training are preferred.

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