Keyholder - Square One

4 days ago

Mississauga, Canada Deciem Full time

We are looking for a Keyholder to join our Square One location team to deliver memorable experiences to our customers. This is a Full-Time role hours per week). WHAT YOU’D BE DOING IN THIS ROLE Greet all customers who enter the store with enthusiasm and professionalism reflecting DECIEM’s vision through excellent service.Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training.Ensure standards for quality, customer service, and health and safety are met.Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands, and products.Act as floor supervisor in management's absence to ensure the store procedures and steps of the experience are being followed.Assist in the onboarding, training, and development of new employees.Manage customer feedback and queries.Assist in maintaining store standards of cleanliness and organization.Be aware of and assist in maintaining DECIEM’s merchandising concepts.Ensure tidiness standards are always respected and maintained. SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE Love of beauty products and a passion for skincare.Comfortable in engaging customers and applying products with the customer while providing consultations.Ability to multi-task, while providing professional and outstanding customer service.Desire to thrive working in a team environment.Effective time management and communication skills. WHAT YOU’LL BE GAINING BY JOINING OUR TEAM There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order… Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.6 months of paid time off for new parents (inclusive of all genders).Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.First dibs on new products.A generous discount on DECIEM products for you, your family, and your friends.

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