Senior Production Maintenance

7 days ago

Toronto, Canada Lorven Technologies Full time

Job Title:  Senior Production Maintenance & Support Lead (Data Stage, Mainframe, Oracle) Location: Toronto, CA Duration: Long term  Primary Skills: • Technical Support Analyst with 7+ years of experience with strong leadership, worked on complex system interactions and multiple cross-functional systems. • Must have experience on DataStage, ELK, JCL, OCP, Unix, Oracle PL-SQL. • Basic knowledge of JCL troubleshooting • Experience with application support, and customer service • Customer facing, good communication skills are critical • Solid critical thinking skills, with the ability to understand our business and the bigger picture • Proactive, eager to dive in and learn new things on the go • Team player with a positive attitude • Flexibility to be part of a rotational on-call support model • Experience in Production Maintenance and Support is mandatory. • Excellent in Problem solving skills. • Should have played a Lead role. • Excellent communications skills. • Knowledge in ITSM tools, Windows Server infrastructure will be advantage. • Knowledge in Monitoring tools like Dynatrace, Aternity will be advantage. • Knowledge in DevOps implementation - CI, CD, Continuous testing & Integrate test automation (Jenkins or Helios pipeline), configuring applications using Cloud platform (OpenShift, PCF) will be an advantage. Secondary Skills: • Experience working with onsite-offshore model. Knowledge in Wealth Management Domain is desirable. Job details: • Manage day-to-day production support issues. • Responsible for change management activities in test and production environments, including deployment of code, while adhering to source code management and release management policies • Maintain health and safety of production systems and applications. Identify risks and risk mitigation opportunities. Improve existing application instrumentation and monitoring. • Work with development teams and business partners to provide input on best mix of development, interfacing applications, and third-party vendor solutions to meet business requirements and project objectives in an agile environment. • Effectively, communicate and build rapport with team members, management, stakeholders, infrastructure teams and interface groups using a variety of techniques and collaboration from start to finish. • Build knowledge in all aspects of the organization, the business, and information systems. • Provide coaching, expertise, and feedback to build the capability of the team. • Involved in occasional weekend and after-hours support

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