Rental Property Manager Trainee

6 days ago

Victoria, British Columbia, Canada Proline Management Ltd. Full time
Are you looking for an exciting and challenging career in Real Estate? If so, we have an amazing opportunity for you. It doesn't matter if you are new to Real Estate services and in particular Rental Property Management. We will be happy to bring you onboard and train you for the role. You will mentor with a team of licensed Rental Property Managers in all things related to the role while taking the licensing course with the goal of becoming a licensed Rental Property Manager within six months. All you need to bring with you is determination, the ability to problem-solve, a team-centric approach, and a strong desire to help others.

This is an exciting and challenging career that may start with training in our Operations Coordinator role at our beautiful new head office located in Langford.

If you are a highly motivated individual with a passion for helping people live and grow together, please apply for this fantastic opportunity.

This is YOU to a 'T':
  • You are confident, kind, patient, and a great listener.
  • You build consensus within diverse groups and manage expectations clearly.
  • You diffuse situations and handle conflict and negative emotions effectively.
  • You enthusiastically support positive changes and see opportunities rather than challenges.
  • You do whatever it takes. The phrases "That's not my job, it's not my fault, and I didn't know" are not a part of your vocabulary.
  • You have a sense of humor and have fun.
  • You create systems to keep organized and stay on top of a high volume of emails, tasks, and workload.
  • You love learning, setting goals and are open to guidance and feedback.
  • You love fixing problems for others and helping the entire team succeed.

The role day to day while taking the licensing course:
  • May include daily reception desk duties shared with the team of fellow Operations Coordinators.
  • Consistently demonstrate customer service excellence and help people.
  • Liaise with building owners, tenants, trades and other community members by telephone and email correspondence as well as in person. 
  • Coordinate prospective tenant experience including scheduling and conducting property showings, screening and approving tenant applications.
  • Coordinate move-ins and move-outs.
  • Manage tenant issues through quick and efficient response to their requests.
  • Manage emergencies and conflict with decisive and calm demeanor, able to trouble shoot the situation and find positive solutions.
  • Manage checklists, processes, spreadsheets and necessary documentation including operating expenses and property inspections.
  • Develop relationships within our community to support growth of the rental portfolio of buildings.

A little about us:
  • We are a friendly, interactive and hardworking group of people focused on developing and improving our organization and contributing to our community. We offer a fun and professional working environment, maintaining an inclusive, small-business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.
  • We are incredibly flexible, friendly, hardworking, and a little weird.
  • Experienced in the business of property management since 1985.
  • Serving all of Vancouver Island.
  • 55+ team members over 3 locations.
  • The paradigms we strive for are Rebellious Optimism, Wholehearted Togetherness, Insidious Joy, Radical Transparency, and Relentless Incrementalism. Check out our team here to learn more about us and the paradigms we cherish.
  • Do you want to know more? Visit our website https://www.prolinemanagement.com

Experience & Qualifications:
  • Enthusiasm for working with people and systems.
  • 1+ years of experience in a customer service based role. 
  • Excellent typing and knowledge of computer systems including Outlook, Word and Excel is required.
  • Valid driver's license.
  • Suitable criminal record check.
  • Ability to handle multiple things going on at once including multitasking, meeting deadlines and maintaining clear communication with the team and clients.

Position Details:
  • This is a full-time position with a promotion to a permanent Rental Property Manager upon successful completion of the licensing course, our internal training program, and when a suitable portfolio is available. 
  • Enrollment in the Rental Property Management course prior to employment is considered an asset.
  • $45,000 annually to start with an increase to $50,000 upon licensing.
  • Licensing and ongoing education costs covered through our education funding program.
  • Upon licensing, Property Managers are required to be on call for emergencies, which includes working evenings, overnight and weekends during the rotation based on call schedule.
  • You must be living in Victoria or within driving distance from our offices.
  • Working-from-home opportunities may be available once training has been completed (please note that in-office hours are required)
  • Your portfolio, once licensed will include properties all over Greater Victoria. 

Other Details:
  • Vacation policy based on length of service.
  • Wellness and Social Committees.
  • RRSP matching.
  • Health Benefits Trust and Life Insurance.
  • Paid days off on your birthday and work anniversary.
  • Paid volunteer days.
  • Seasonal staff parties.
  • Employee referral program.
  • Education funding program.
  • Opportunities for growth.

We are looking for someone who will fit in well with our values and the team. To apply for this position, please submit your resume and cover letter outlining why you will be a great fit for the Rental Property Manager Trainee role with us. We are looking forward to reviewing your application

Don't hesitate to apply if you don't cover everything but are interested - all of us have had to learn on the go, and we can help you accomplish the same.

Please note that only selected for the interview process candidates will be contacted.About Proline Management Ltd.:

With 55+ employees, 3 offices, and over 39 years in the business of property management, we are a friendly, interactive and hardworking group of people focused on developing and improving our organization and contributing to our community. We offer fun and professional working environment, maintaining an inclusive, small business feel while constantly striving to improve and develop as a company. We welcome team members who approach each day with positivity and enjoy working to help others live and grow together.

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