Quality Assurance Specialist

3 days ago


Burnaby, Canada Bakestone Brothers Full time

Job Purpose Develop, implement, and manage all quality-related documentation and training for the facility. Support Quality Assurance department with focus on received, in-process, and finished product quality. Essential Functions Participate in facility investigations to identify root cause of non-conforming material; maintain non-conforming material log and update as non-conforming material is held or released Assist with supplier incident program Conduct finished product sampling to aid in resolution of quality holds Participate in cycle counts and inventory audits as needed Work closely with QA Manager to investigate and resolve customer complaints Review and track retained samples Conduct line clearances and pre-op inspections as needed Oversee label review process, i.e., new and updated labels, ensuring correct use in production Monitor and track labeling process on production floor; troubleshoot labeling issues as they arise Serve as QA department’s Alchemy Systems expert using creator to develop training, OPLs, etc. Assist with preparing, documenting, and sending microbiological samples to third-party lab as needed Partner with QA Manager in ongoing certification process for plant GFSI, Gluten-Free, RSPO, organic standards and others Participate in all customer and GFSI audits as documentation subject-matter expert Participate in facility internal audits Complete new product specifications and line trials as needed Create and manage all quality documents; update as needed Assist with maintenance and audits of document control process Review, file, and maintain all production QA documents Update and maintain receiving documents including allergen matrix, GF Matrix, Organic Matrix to ensure current and correct information is available Act as customer liaison for documentation: complete customer documents and forms as needed; provide customers with required documents, statistical reports, and certificates as requested Manage incoming COAs; create and provide COAs to customers as requested Work with plant teams to resolve documentation issues; conduct training as needed Serve as backup within the QA department Support food safety program, quality standards, and legality of manufactured products Perform other job-related duties as assigned Qualifications (Education, Experience, Competencies) Minimum 2-year post-secondary education in a technical field or quality-related program or equivalent work experience; bachelor’s degree in a scientific field preferred Prior quality assurance and document control experience preferred Knowledge and experience in general food safety and quality programs; prior GFSI audit and FDA experience desired HACCP certification required; PCQI certification preferred Proficient with Microsoft Office Suite Strong verbal and written communication skills; technical writing experience desired Strong organizational skills with attention to detail, completeness, and accuracy Strong analytical and problem-solving skills with the ability to collect data, establish facts, and draw valid conclusions Self-motivated, quality driven, and capable of working independently with minimal supervision in a fast-paced environment Salary Range: $22-30/hour



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