SOC Lead – Security Operations

Job DescriptionWe are seeking an experienced SOC Leader to lead our Security Operations Center and oversee all aspects of security monitoring, incident response, and SOC team management. The ideal candidate has 10+ years of pure SOC and incident response experience, including several years in a lead or managerial role, and brings strong hands-on technical skills combined with people leadership, coaching, and team development. You will be responsible for the day-to-day operations of the SOC, driving continuous improvement of detection and response capabilities, and developing a high-performing team of analysts.Key Responsibilities : SOC Leadership & ManagementLead, manage, and mentor a team of SOC analysts (Tier 1–3) and incident respondersCoordinate activities between internal and external teams and partnersOwn SOC staffing, scheduling, and on-call rotations to ensure 24/7 or defined coverageSet clear expectations, goals, and development plans for team members; conduct regular 1:1s and performance reviewsCreate a positive, accountable culture focused on learning, collaboration, and continuous improvementOperations & Incident ResponseOversee day-to-day SOC operations, including alert triage, investigation quality, and incident handlingAct as the incident response lead or escalation point for high-severity incidents.Ensure timely, consistent execution of incident response processes (containment, eradication, recovery, lessons learned)Coordinate closely with IT, infrastructure, application, and business teams during security eventsParticipate in on-call rotation as a point of escalationProcess, Governance & Continuous ImprovementMaintain and evolve SOC runbooks, playbooks, and standard operating proceduresDefine and track SOC KPIs and metrics (MTTD, MTTR, incident volumes, false positives, etc.) and report to leadershipDrive improvements in alert quality, automation, and workflow to reduce noise and increase efficiencyContribute to the overall incident response program, including tabletop exercises and post-incident reviewsTechnology & DetectionOversee effective use of SIEM, EDR/XDR, SOAR, and other security tools in the SOC.Collaborate with detection engineers and security architects to develop and tune use cases, correlation rules, and analytics.Evaluate new tools and capabilities that can strengthen monitoring, threat hunting, and response.Stakeholder Management & CommunicationServe as the primary point of contact for security incidents to internal stakeholders and leadershipProvide clear, concise incident updates and post-incident reports for technical and non-technical audiencesPartner with risk, compliance, and audit teams to demonstrate SOC effectiveness and support assessmentsQualifications8+ years of hands-on experience in a SOC and incident response role in medium or large environments2–4+ years in a lead or managerial capacity (Team Lead, Shift Lead, Supervisor, or Manager) within a SOCStrong technical background in SIEM platforms (e.g., Splunk, Microsoft Sentinel, QRadar, etc.), EDR/XDR solutions, endpoint security, and network security technologies (firewalls, IDS/IPS, proxies, etc.)Strong understanding of common attack techniques, threat actors, and frameworks (e.g., MITRE ATT&CK)Proven experience leading or coordinating major security incidents from initial detection through to closureDemonstrated people leadership skills: coaching, feedback, performance management, conflict resolutionExperience creating and maintaining documentation, runbooks, and operational processesStrong communication skills (written and verbal), able to interact effectively with both technical teams and executivesAbility to remain calm and make sound decisions under pressureExperience in regulated industries (e.g., financial services, healthcare, critical infrastructure)Relevant certifications such as GIAC (GCIH, GCIA, GCFA, GCED, etc.), CISSP, CISM, or similarAdditional InformationWhat we offer A competitive wage, vacation, benefits and a RRSP matching program Annual AIM tuition scholarship program up to $8,500 per eligible dependents The tools and support needed to be successful in your career and professional development A dynamic & rewarding work environment that is also a lot of fun