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Client Service Representative
2 weeks ago
We are searching for motivated and quality-focused Client Service Representatives to join our growing team. This is your opportunity to step into a role where you'll make an impact by representing top-tier brands, fostering relationships, and providing world-class service to every customer.
As a Client Service Representative, you'll take on a dynamic, in-person role based out of our Concord office. You'll be at the forefront of customer interactions, representing our clients with professionalism and providing expert knowledge about their products and services. Your mission is to ensure every customer feels valued and supported.
As part of our team, your responsibilities will include:
Success in this role comes from a mix of soft skills, adaptability, and a customer-focused mindset. Ideal candidates will have:
Creative problem-solving abilities and the flexibility to adapt to changing priorities.Strong interpersonal skills to build rapport with customers, upsell products, and drive results.A knack for conflict resolution, negotiation, and turning challenges into opportunities.Punctual time management and organizational skills to handle multiple tasks efficiently.Proficiency with email communication and familiarity with CRM systems for managing customer interactions.A passion for building meaningful and long-lasting relationships with clients.Qualifications:
Must be 18 years of age or older.Exceptional oral and written communication skills.Prior experience in customer service is an asset but not required.Diploma or degree in Communications, Business, or Advertising is preferred.Availability for a full-time schedule.Willingness to work in-person at our Concord office daily.
If you're passionate about connecting with people, solving problems, and making every customer interaction memorable, we'd love to have you on our team. Please attach your resume and ensure all questions are answered when applying. Your journey toward an impactful and rewarding career starts here
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