Lift Experience member

4 days ago

Whistler, Canada Vail Resorts Full time

Job Summary:As a Lift Experience Team Member, you’ll be at the heart of the mountain experience—welcoming guests, ensuring their safety, and helping them access world-class terrain with ease and enthusiasm. Whether you're scanning tickets or operating lifts, you’ll play a key role in delivering exceptional service and maintaining the integrity of our products. In the lift maze, you’ll greet guests with a smile and validate their access. As a Lift Operator, you’ll safely operate multi-million-dollar machinery while ensuring smooth and efficient travel for guests and teammates alike. Job Specifications: Starting Wage: $20/hr  Employment Type: Winter Seasonal 2025/2026 Shift Type: Full Time hours available  Minimum Age: At least 18 years of age Housing Availability: Yes Job Responsibilities: Positions available include Scanners and Operators for both valley and learning area locations. You will be mainly Scanning or Operating Gondolas and Carpets Provide exceptional guest service by offering helpful information and assistance with a friendly attitude Validate lift tickets to ensure each guest has a valid product before boarding Collaborate with other teams to manage lift lines safely and load lifts efficiently Maintain and secure departmental equipment such as scanning devices Promptly escalate any issues to leadership, including safety concerns or ticketing problems Monitor passenger safety continuously while offering guidance during the loading and unloading on the Gondolas and Carpets Report any repair or maintenance needs to the alpine office dispatch proactively Partner with the Lift Maintenance team to understand proper operation procedures for Gondolas and Carpets in your zone Follow emergency protocols when necessary, including contacting Patrol Adhere to all company and departmental policies and procedures Keep lift shacks and work areas clean and safe; remove trash as needed Perform other duties as assigned Job Requirements:  Must be able to communicate fluently in English Ability to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces. May need to provide some of their own gear  Adherence to safety standards and procedures. Be Safe is our number one value No experience is necessary, we train all lift operators (including returnees) Must be able to make quick decisions/use considerable judgment regarding safety as well as multitask and anticipate issues Must be physically capable of assisting guests while loading lifts; may lift up to 40 lbs Must be able to work weekends and holidays as needed Must be able to handle high guest volumes in a professional manner Must be willing to perform alternate functions from time to time, both within and outside of the assigned area, particularly during peak periods such as holiday weekends The expected pay range is $20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.  We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

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