IT Systems Administrator

Join Our Dynamic Team at SKYTRACAbout Us:SKYTRAC is a leader in transforming aviation communication through cutting-edge satellite and cellular technologies. Trusted by operators, OEMs, and organizations worldwide, SKYTRAC serves over 800 customers across all aerospace sectors. Our Low Earth Orbit (LEO) satellite solutions are redefining connectivity and reshaping the future of aviation. Learn more about what we doThe OpportunityWe're seeking an IT Systems Administrator to join our team. This role is responsible for maintaining, supporting, and optimizing the organization's IT infrastructure. This role ensures the reliability, security, and performance of servers, networks, applications, cloud services, and end-user systems. The IT Systems Administrator provides technical expertise, troubleshoots complex issues, and contributes to IT projects that enhance operational efficiency. The ideal candidate will bring strong problem-solving and troubleshooting capabilities, paired with excellent communication and customer service skills. This position is based on-site in our Kelowna, BC office. As an IT Systems Administrator, responsibilities include:Administer, monitor, and troubleshoot Windows and/or Linux servers, virtualized environments, and core business applicationsMaintain Active Directory, Group Policy, DNS, DHCP, and identity access management systemsPerform routine system maintenance, updates, backups, and patch managementMonitor and maintain network infrastructure, including switches, firewalls, VPNs, and wireless systemsTroubleshoot network outages, performance issues, and connectivity problemsCollaborate with vendors to resolve escalated network or ISP-related issuesImplement and maintain cybersecurity safeguards, including endpoint protection, MFA, email security, and network security controlsSupport vulnerability management, incident response, and security auditsEnsure compliance with IT policies, standards, and regulatory requirementsSupport cloud-based platforms (e.g., Microsoft 365, Azure, AWS, Google Workspace).Administer user accounts, licensing, and system configurationsAssist with cloud migrations, integrations, and optimizationProvide Tier 2/Tier 3 technical support for hardware, software, and network issuesParticipate in after hours emergency support as neededSet up and configure laptops, desktops, and mobile devicesCoordinate with helpdesk or service desks for escalations and ticket resolutionParticipate in IT infrastructure upgrades, hardware refreshes, and new technology deploymentsDocument system configurations, procedures, and knowledge-base articlesContribute to long-term planning for IT improvements and scalability What You BringCandidate Must Have'sDiploma or Degree in Information Technology, Computer Science, Systems Administration, or related field3-5 years of experience in systems or network administrationStrong knowledge of Windows Server, Linux (optional), virtualization (VMware/Hyper-V), and networking fundamentalsExperience with Microsoft 365/O365 administration and cloud platformsFamiliarity with cybersecurity tools, monitoring systems, and backup solutionsExperience with networking protocols (BGP, DHCP, DNS, VPN, NAT)Experience with network equipment (Firewalls, Switches, Routers)This will make you stand outUnderstanding of scripting (PowerShell, Bash)Why join SKYTRACAt SKYTRAC, we are a dynamic team of passionate experts. We are driven and dedicated; we take ownership of our work, and we are committed to delivering results. We value individuals who are proactive, take initiative, and demonstrate a high level of professionalism and integrity in everything they do. We thrive in a fast-paced, ever-evolving environment, embracing challenges with agility. Our commitment to growth and development has made us the trusted subject matter experts we are today. We offer:A positive and collaborative work cultureEngaging team-building activitiesCompetitive compensation and comprehensive benefits packagePerformance-based bonusesProfessional development opportunitiesAdditional days off beyond vacation entitlement This position is for an existing vacancy within our IT team. The salary range for this role is $70,000 - $80,000. The range posted is a guide and may not represent the compensation offered to the successful candidate. Compensation is based on the skills, knowledge, experience, and qualifications brought to the role.PI94b359d73fce-30511-39120545