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Business Process Automation Intern

1 week ago

Markham, Ontario, Canada Norsteel Buildings Full time
Job Description Job Description Salary: Unpaid Co-op

Build, Optimize, Innovate

Looking to gain hands-on experience in CRM systems, automation, and business process optimization? Join Norsteel Buildings as a CRM & Automation Co-op Intern and develop real-world skills in CRM automation, reporting, integrations, and workflow optimization.

Why Norsteel?

Real-World Experience Work on live systems and create meaningful business impact.
Automation & Integration Focus Gain hands-on exposure to CRM, phone systems, QuickBooks connections, and workflow automation.
Process Documentation Standardize procedures and create detailed process guides.
Mentorship & Learning Work closely with our sales, operations, and IT teams.
Career Development Build in-demand CRM & automation skills that boost your resume.

What Youll Do:

Automate Workflows Set up automations to streamline sales & customer management.
CRM Reporting & Optimization Develop dashboards and analyze sales & operational data.
Phone System Integration Ensure seamless CRM & phone system connectivity.
QuickBooks & CRM Connection Support data synchronization between systems.
Standard Operating Procedures (SOPs) Document best practices for all CRM-related processes.
Troubleshooting & Support Identify inefficiencies and recommend tech-driven solutions.

Who Were Looking For:

Tech-Savvy & Analytical Strong interest in CRM platforms, automation, and reporting.
Detail-Oriented & Process-Driven Ability to create and document SOPs.
Understanding of Phone Systems Basic knowledge of VoIP & CRM integrations is a plus.
QuickBooks & CRM Knowledge (Nice to Have) Any exposure to accounting & CRM integrations is beneficial.
Problem-Solver & Self-Starter You take initiative and love improving systems.

Recommended CRM & Automation Tools to Target:

CRM Platforms:

Automation & Reporting Tools:

Phone System Integration:

Accounting Integration (CRM & QuickBooks):

Perks & Benefits:

Flexible Hours Work full-time or part-time based on availability.
Hands-On Experience Work directly with real CRM systems & business processes.
Mentorship & Learning Collaborate with experienced professionals.
Career-Boosting Opportunity Build skills in CRM, automation, and integrations.

Want to build a high-impact skill set in CRM & automation? Apply today and gain real-world experience