General Manager
1 week ago
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. Indigo is our customers' happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.
We Will Be Totally Customer Centric
We Are Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Data Driven – System Thinking – Entrepreneurial
The General Manager is accountable for every aspect of the store’s performance, ensuring all areas of the store are achieving key results. They are responsible for leading a team of employees to deliver an exceptional customer experience and for ensuring the store meets or exceeds its sales and profitability goals. Ensure strategic priorities, sales goals, and profitability targets are met by identifying opportunities to improve sales and omni customer experience, control expenses, and manage inventory and shrink
Act as an advocate for the customer by placing them at the forefront of all decision-making processes
Identify local market trends and competitors to proactively anticipate customer needs and expectations
Embrace and champion technology that creates high tech and high touch solutions for Indigo’s customers
Lead regular Visual Merchandising Assessments (VMA) and review product flow with a focus on customer experience; Open and close store and manage sales floor
Ensure health and safety of employees and customers is top priority and that store complies with all provincial health and safety policies and procedures
Give authentic feedback on performance and potential
Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
Collaborate with others to drive flexible and just in time solutions, quickly and easily
Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
Help others see the impacts of their efforts and proactively engage others to get input
Encourage others to freely share their point of view and be open to feedback
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
6+ years of management experience in specialty retail and/or multi-unit retail business environment; Availability to work a flexible schedule, including evenings, weekends, and holidays
~ Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
~ Bilingualism (French/English) is required for all positions in Quebec
At Indigo, we are committed to our communities, our customers, and each other; We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need.
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General Manager
1 week ago
Kamloops, BC, Canada Indigo Full timeCompany Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...
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General Manager
1 week ago
Kamloops, BC, Canada Indigo Full timeCompany Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...
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General Manager
1 week ago
Kamloops, BC, Canada Indigo Full timeCompany Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...
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General Manager
1 week ago
Kamloops, BC, Canada Indigo Full timeCompany Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...
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General Manager
2 weeks ago
Kamloops, BC, Canada Indigo Full timeCompany Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...
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General Manager
2 weeks ago
Kamloops, BC, Canada Indigo Full timeCompany Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...
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General Manager
2 weeks ago
Kamloops, BC, Canada Indigo Full timeCompany Description WHO WE ARE Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little —...
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Kamloops, BC, Canada Indigo Full timeIndigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. Indigo is our customers' happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to...
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Kamloops, BC, Canada Indigo Full timeIndigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. Indigo is our customers' happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to...
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General Manager, Performance
2 weeks ago
Kamloops, BC, Canada Indigo Full timeIndigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. Indigo is our customers' happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to...
