Automotive Service Excellence Internship 100% Remote

# Voice Up Automotive Service Excellence Internship ## Purpose-Driven Career Development in Automotive Service --- **Position:** Automotive Service & Customer Impact Intern **Duration:** 12-16 weeks **Eligibility:** High school seniors and college students **Application:** Rolling admissions, quarterly start dates ## **Three Ways to Participate** **All interns begin on the volunteer track for 30-45 days to confirm mission alignment. This foundation period develops workforce readiness skills while connecting interns with purpose-driven planning focused on a cause that has personal meaning.** ### **1. Volunteer Track (5-10 hours/week)** **Foundation Period:** Develop workforce readiness skills, confirm mission alignment, and discover how your personal cause connects to automotive service excellence. **Continued Option:** Flexible schedule building professional portfolio for future opportunities. ### **2. Academic Credit Track (10-15 hours/week)** **After foundation completion:** Earn university credit while developing automotive service skills with structured learning outcomes and formal academic documentation. ### **3. Stipend Track (15-20 hours/week)** **After demonstrating mission alignment:** Receive $16-20/hour while gaining intensive experience with priority consideration for full-time employment. *All intellectual property rights maintained by interns* ## **Program Experience** **Weeks 1-4: Purpose Discovery & Foundation** - Complete Voice Up's purpose-alignment assessment connecting personal cause to automotive service - Learn how vehicle safety impacts family protection and community wellbeing - Master communication skills for technical and customer interactions **Weeks 5-8: Hands-On Service Learning** - Shadow customer service representatives and skilled technicians - Practice translating technical information into clear, understandable language - Experience trust-building strategies creating long-term customer loyalty **Weeks 9-12: Leadership Development** - Participate in customer satisfaction measurement initiatives - Support training of newer team members - Create career development plan aligned with personal purpose ## **Skills Developed** - **Technical:** Automotive systems knowledge, diagnostic thinking, quality standards - **Customer Service:** Communication mastery, trust building, problem resolution - **Professional:** Work ethic, team collaboration, leadership readiness - **Purpose Integration:** Mission alignment connecting personal cause to career impact ## **Ideal Candidate** Service mindset, communication skills, technical curiosity, reliability, and interest in long-term career development through meaningful work. ## **Application Process** 1. Voice Up purpose assessment and coordinator interview 2. Employer technical aptitude and customer service evaluation 3. Program preparation with location assignment and mentor matching **Apply Today:** Visit our online portal to begin your purpose-driven automotive service career journey. **Questions?** Contact --- *Where Purpose Meets Service* Empathy Empathy in the workplace is the ability to understand and respond to the feelings, perspectives, and needs of teammates. Empathetic team members recognize that each person brings their own set of experiences, challenges, and working styles to the table. They take time to understand others' viewpoints before making decisions or judgments, and they adjust their communication and support styles based on individual needs. Workplace empathy includes recognizing when teammates are struggling, celebrating others' successes genuinely, and creating an environment where people feel seen and valued. It means understanding that personal and professional lives intersect and that supporting the whole person leads to better outcomes for everyone.