Valet Attendant
1 day ago
We are seeking a dedicated and professional Guest Services Valet to join our dynamic team. This full-time role is ideal for individuals passionate about delivering exceptional guest experiences while ensuring the seamless operation of valet services.
Key Responsibilities:Valet Services:- Greet guests warmly and professionally upon arrival and departure.
- Safely park, retrieve, and deliver guest vehicles promptly and efficiently.
- Maintain vehicle keys in an organized and secure manner.
- Assist guests with luggage handling and provide directions or recommendations for on-site and local amenities.
- Address guest inquiries and concerns with professionalism and courtesy.
- Foster a welcoming and hospitable environment aligned with CEM Resorts’ service standards.
- Ensure the valet area is clean, orderly, and free from hazards at all times.
- Monitor and report any damage or issues with guest vehicles promptly.
- Adhere to all traffic laws, safety guidelines, and company policies while handling vehicles.
- Work closely with the front desk, concierge, and bell services teams to ensure seamless guest experiences.
- Provide support during peak check-in/out times or special events.
- Maintain accurate records of valet activities, including ticketing and vehicle inventory.
- Handle payment transactions (if applicable) and assist guests with receipts or billing inquiries.
- Experience: Prior experience in a valet, guest services, or hospitality role preferred but not required.
- Skills:
- Excellent communication and interpersonal skills.
- Strong customer service orientation with the ability to remain composed under pressure.
- Requirements:
- Valid G-Class driver’s license with a clean driving record.
- Proficient in driving both automatic and manual transmission vehicles.
- Ability to stand and walk for extended periods and work outdoors in various weather conditions.
- Competitive hourly pay with potential tips.
- Comprehensive health and dental benefits.
- Employee discounts on resort amenities and services.
- Opportunities for professional growth within a luxury hospitality environment.
- A supportive and inclusive team culture.
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