Valet Attendant

1 day ago


Toronto, Canada CEM Resorts Full time

We are seeking a dedicated and professional Guest Services Valet to join our dynamic team. This full-time role is ideal for individuals passionate about delivering exceptional guest experiences while ensuring the seamless operation of valet services.

Key Responsibilities:Valet Services:
  • Greet guests warmly and professionally upon arrival and departure.
  • Safely park, retrieve, and deliver guest vehicles promptly and efficiently.
  • Maintain vehicle keys in an organized and secure manner.
Guest Interaction:
  • Assist guests with luggage handling and provide directions or recommendations for on-site and local amenities.
  • Address guest inquiries and concerns with professionalism and courtesy.
  • Foster a welcoming and hospitable environment aligned with CEM Resorts’ service standards.
Operational Excellence:
  • Ensure the valet area is clean, orderly, and free from hazards at all times.
  • Monitor and report any damage or issues with guest vehicles promptly.
  • Adhere to all traffic laws, safety guidelines, and company policies while handling vehicles.
Team Collaboration:
  • Work closely with the front desk, concierge, and bell services teams to ensure seamless guest experiences.
  • Provide support during peak check-in/out times or special events.
Administrative Duties:
  • Maintain accurate records of valet activities, including ticketing and vehicle inventory.
  • Handle payment transactions (if applicable) and assist guests with receipts or billing inquiries.
Qualifications:
  • Experience: Prior experience in a valet, guest services, or hospitality role preferred but not required.
  • Skills:
    • Excellent communication and interpersonal skills.
    • Strong customer service orientation with the ability to remain composed under pressure.
  • Requirements:
    • Valid G-Class driver’s license with a clean driving record.
    • Proficient in driving both automatic and manual transmission vehicles.
    • Ability to stand and walk for extended periods and work outdoors in various weather conditions.
What We Offer:
  • Competitive hourly pay with potential tips.
  • Comprehensive health and dental benefits.
  • Employee discounts on resort amenities and services.
  • Opportunities for professional growth within a luxury hospitality environment.
  • A supportive and inclusive team culture.


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