SCCM System Administrator

7 days ago

Montreal, Canada Axiom Technologies Full time

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Experience Level: 6 to 10 years

Job Overview:

We are seeking experienced SCCM & PowerShell professionals for an exciting opportunity with a strategic client. This role involves handling enterprise-level deployments, including managing large volumes of laptops and performing Windows OS upgrades, patching, and application deployments. The ideal candidate will have strong technical expertise, with a focus on SCCM, ServiceNow, PowerShell, and Windows OS (Win10/11), as well as excellent problem-solving and interpersonal skills.

Key Responsibilities:
  • Manage and execute enterprise-level deployments for a plant of 200k+ devices, including laptops.
  • Perform upgrades from Windows 10 to Windows 11, including patching and application deployments.
  • Oversee and implement standard deployment practices using SCCM and ServiceNow.
  • Utilize PowerShell and MS Excel to streamline deployment tasks and automate processes.
  • Ensure the successful execution of pre-deployment and post-deployment activities.
  • Perform deployment checkouts, analyze results, and escalate any failures exceeding predefined thresholds.
  • Provide deployment status reports, including metrics and tracking of failed installations and remediation efforts.
  • Collaborate with teams for troubleshooting, issue resolution, and escalation of deployment failures.
  • Maintain clear documentation and deployment procedures for ongoing operations.
  • Provide ongoing desktop operational services to ensure smooth and efficient operations.
Key Requirements:
  • Proven experience with SCCM, ServiceNow, and Jira in large enterprise environments.
  • Basic to intermediate knowledge of PowerShell for automation and scripting tasks.
  • In-depth knowledge of Windows OS (Win10/11) with experience in software installation and virtual desktop management (Citrix).
  • Familiarity with MS Excel for reporting and data management.
  • Strong problem-solving abilities with a “can-do” attitude and a focus on delivering high-quality results.
  • Excellent attention to detail and the ability to work independently with minimal supervision.
  • High-quality interpersonal and communication skills with the ability to collaborate effectively within a team.
  • Ability to think on your feet and quickly adapt to evolving requirements and challenges.
Preferred Skills:
  • Experience with Citrix virtual desktop environments.
  • Knowledge of deployment metrics tracking and remediation procedures.
  • Strong documentation and procedural writing skills.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.ca@axiomtechnologies.com

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