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Bartender

1 week ago


Pickering, Canada Amici Trattoria Full time

Key Responsibilities

  • Provide professional, responsive and friendly beverage & food service to members / guests
  • Demonstrate complete and accurate knowledge of the full menu, wine and drink list, dessert menu, specials and buffet items
  • Be attentive to members’ needs, circulate the room as needed and respond quickly. Always be ready to take food and beverage orders with chits and pencils on hand at all times
  • Spot opportunities to offer suggestions for beverages, refill empty glasses and up-sell to increase sales
  • Use good judgment and discretion when serving alcohol
  • Recommend wines to accompany menu items
  • Stock bar with adequate wines, liquor, beer, pop, juices, fruit, glassware, ice, swizzle sticks, napkins, straws etc.
  • Handle complaints with professionalism and tact. Take action if possible or escalate to the supervisor
  • Maintain a safe and clean bar environment – ensure all glassware and machines are clean, all surfaces are wiped and all equipment is turned off at shift end
  • Ensure all members are accurately charged for their chits; create a summary and end of shift report. Place all chits at the main bar for processing
  • Perform thorough close out procedures, including clean and stock the bar area, remove all garbage and recyclables
  • Follow all Health & Safety policies & standards

Requirements

  • Full knowledge of mixed drinks, wines, liqueurs and cognacs
  • Ability to mix drinks and know how to prepare a variety of cocktails and fancy drinks
  • Working knowledge of proper glassware use, handling techniques and garnishing
  • Pleasant, respectful and professional when communicating with others
  • Commitment to delivering exceptional service – courteous and friendly
  • Commitment to teamwork and cooperation
  • Effectively follow established health & safety guidelines and policies
  • Contribute to a positive work environment and demonstrate a positive attitude
  • Work in an efficient manner while managing multiple tasks and priorities
  • Excellent communication and interpersonal skills
  • Ability to build and maintain excellent relationships with diverse people, including kitchen and dining staff