Specialist, Scheduling and Staff Services

3 days ago

Edmonton, Canada OEG Sports & Entertainment Full time

About OEG Sports & Entertainment:

OEG Sports & Entertainment delivers North America’s leading sports and entertainment experiences to connect our fans to their passions. Located in the heart of the ICE District, OEG owns the 5-time Stanley Cup Champion Edmonton Oilers, the WHL’s three-time Memorial Cup Champion Edmonton Oil Kings, and the AHL’s Bakersfield Condors. OEG operates Rogers Place, North America’s premier and most technologically advanced sports and entertainment venue. The 18,647 seat, $480 million arena is among the most technologically enabled sports facilities in North America as well as the first LEED Silver-certified NHL Facility in Canada.

Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well We play hard as a team, and with devoted integrity towards our common purpose. We have commitments to innovation and growth, combined with performance excellence that ensures a fair return on investment. We develop our people to be leaders in our industry, and we invest in our communities. Through our world class talent, we strive to WIN. ON and OFF the ICE.


About the Role:

Reporting to the Vice-President, Fan Experience, the specialist, Scheduling and Staff Services leads and builds the Fan Experience and Security part-time staff reporting needs and oversees the scheduling efficiencies and requirements utilizing the workforce scheduling system, ABI.


Your Focus in this Role:

  • Creates and manages insights through reporting for the management team aligned with the key performance indicators.
  • Manages and maintain employee license records.
  • Manages new employee’s integration journey.
  • Leads uniform management, including stock inventory, name tags, reports, training uniform room staff, and liaising with third party providers.
  • Coordinates and sets up special teams on the Fan Experience and Security roster such as Premium team and Tour Ambassadors
  • Schedules corporate/private events and manages these on a daily basis to reflect changes to ensure the events are staffed to departmental standards
  • Identifies operational efficiencies within scheduling.
  • Collaborates with Coordinator, FanX and Security.
  • Supports the Fan Experience & Security department with special projects as required.

Who You Are:

  • You’re a positive person with a customer-centric focus
  • You’re a self-starter that is excited by autonomy and has a relentless drive to exceed expectations
  • You’re open-minded and don’t mind adjusting on the fly
  • You believe in a team-first mentality and you thrive in a collaborative, egoless environment
  • You’re organized, have a keen eye for detail, and incredible time management skills
  • You have a talent for building great working relationships at all levels within an organization

Education, Experience and Skills:

  • Solid expertise on how to use ABI MasterMind.
  • Experience in working with performance indicators such as cost efficiencies.
  • Comfortable coaching and providing guidance to junior staff.
  • Solution-driven, agile, and adapts well with changing demands.
  • Post-secondary diploma or degree in related field.
  • Minimum 2 years of scheduling experience.

What’s in it for you?

  • 100% Employer Paid Benefits + RSP Matching Program
  • Oilers, Oil Kings, and Live Entertainment Ticket Options
  • Healthcare and Lifestyle Spending Account Options
  • On-Site Parking and Transit Allowance
  • On-Site Gym
  • Beautiful Office Space located Downtown Edmonton within Rogers Place – with easy access to the LRT
  • Social Work Culture + Employee Events

Next Steps:

Thank you for your interest in joining our team Those moving forward in the process will be contacted by a member of our team.


Stay in Touch

Official Edmonton Oilers Website | NHL.com

Experience Preferred
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